Home WTI User's Guides
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1. Introduction
2. Unit Description
2.2. Back Panel
3. Installation
3.1. PBX Port Connection
3.2. Computer Port Connection
3.3. Speed Select Switches
3.3.1. Computer Port Baud Rate
3.3.2. PBX Port Baud Rate
3.3.3. Output Parity
3.3.4. Single Line Release Function
3.3.5. Modem Mode
4. Operation
4.1. Clear Memory
4.2. Test Memory
4.3. Command Set
4.4. Data Release
4.4.1. XON-XOFF Flow Control
4.4.2. CTS-RTS Flow Control
4.4.3. DTR Flow Control
4.5. Auto-Erase Function
4.6. Output Test Function
4.7. The Modem Mode
5. Interface Descriptions
5.1. Computer Port
5.1.1. Connecting a Modem
5.2. PBX Port
6. Specifications
7. Customer Service
PollCat-ILB

7. Customer Service

 

Customer Service hours are from 8:00 AM to 5:00 PM, PST, Monday through Friday. When calling, please be prepared to give the name and make of the unit, its serial number and a description of its symptoms. If the unit should need to be returned for factory repair it must be accompanied by a Return Authorization number from Customer Service.

WTI Customer Service 5 Sterling Irvine, California 92618

949-586-9950 Toll Free: 1-800-854-7226 Fax: 949-583-9514

FCC Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Trademark and Copyright Information

WTI and Western Telematic are trademarks of Western Telematic Inc.. All other product names mentioned in this publication are trademarks or registered trademarks of their respective companies.

Information and descriptions contained herein are the property of Western Telematic Inc.. Such information and descriptions may not be copied, disseminated, or distributed without the express written consent of Western Telematic Inc..

© Copyright Western Telematic Inc. 1996. Printed in the United States of America.

August 1996 Part Number: 12619 Revision: B