Home WTI User's Guides
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1. Introduction
2. Unit Description
2.1. Front Panel Indicators
2.2. Back Panel
3. Hardware Installation
3.1. Set-Up Switches
3.1.1. Default Baud Rate for Computer
3.1.2. Default Baud Rate for PBX Input Ports A and B
3.1.3. Direct Connect Mode
3.1.4. Computer Port Password
3.1.5. Power Up Default
3.2. Connecting the Data Cables and Telephone Line
3.2.1. PBX Inputs A and B
3.2.2. Modem Port
3.2.3. Computer Port
3.3. Connect the AC Power Cable
4. Program Set-Up
4.1.1. Reset Default Parameters - Clear Memory
4.1.2. Set General Parameters
4.1.2.1. Select Duplex Mode
4.1.2.2. Set Clock and Calendar
4.1.2.3. Set Communication Parameters
4.2. Define PBX Data Input Format
4.2.1. Define End-of-Record Character
4.2.2. Strip Non-Printable Codes Function
4.2.3. Time-Date Stamp Function
4.2.4. Enable-Disable Wrap Around Mode
4.3. Define Data Output Format
4.3.1. Select-Configure Data Output Mode
4.3.1.1. ASCII Record Mode
4.3.1.2. ASCII Block Mode
4.3.1.3. Binary Block Mode
4.3.1.4. XMODEM Mode
4.3.2. The CRC Function
4.3.3. The Line I.D. Function
4.3.4. Select Compression Mode
4.3.1.2. ASCII Block Mode
4.3.1.4. XMODEM Mode
4.3.2. The CRC Function
4.3.3. The Line I.D. Function
4.3.1.1. ASCII Record Mode
4.3.1.2. ASCII Block Mode
4.3.1.3. Binary Block Mode
4.3.1.4. XMODEM Mode
4.3.2. The CRC Function
4.3.3. The Line I.D. Function
4.3.4. Select Compression Mode
4.3.5. Release Data with Command B02
4.3.6. Hold END DATA Message
4.4. Callback Features
4.4.1. Define Callback Parameters
4.4.2. Scheduled Callback
4.4.3. 80 Full Callback
4.4.4. Immediate Callback
4.4.5. No-Data Alarm
4.4.6. Toll Fraud Alarm
4.5. Define Header Message-Auto Execute Command-Report Mode Command String
4.5.1. Header Message
4.5.2. The Auto Execute Command
4.5.3. The Report Mode Command String
4.6. The Data Filter
4.7. The Alarm Filter
5. The No-Data Alarm
5.1. Timer Schedules
5.2. Enabling the No-Data Alarm
6. The Data Filter
6.1. Defining the Data Filter Format
6.2. Defining Data Filter Parameters
6.3. Enabling the Data Filter
6.4. Logical and Relational Operators
6.4.1. Equal To Conditions
6.5. Logical AND OR Conditions
6.5.1. AND Conditions
6.5.2. OR Conditions
6.6. Data Filter Parameter Definition Examples
7. The Alarm Filter
7.1. The Alarm Filter Format
7.1.1. Common Types of Suspect Phone Activity
7.1.2. Defining the Alarm Filter Format
7.2. Alarm Clues
7.2.1. Alarm Clue Definition
7.2.2. Enabling the Alarm Filter
7.2.3. Logical and Relational Operators
7.2.3.1. Logical AND-OR Conditions
7.2.4. Real-Time Variables
7.2.5. Testing Alarm Clues
7.3. Selecting an Alarm Notification Method
7.3.1. Alarm Off
7.3.2. Local Alarm
7.3.3. Remote Alarm
7.3.4. Pager
7.3.5. Report
7.3.6. Pager
7.3.7. Switching Alarm Methods
7.3.8. The Alarm Message
7.4. Responding to a Toll Fraud Alarm
7.4.3. Reset ALM LED and Alarm Port
7.4.4. Displaying Alarm Data
7.4.5. Clear Alarm Condition
7.4.6. Resetting Alarm Clue Counters
7.4.7. The Pass-Through Mode and the Monitor Mode
8. Saving PollCat III Parameters
8.1. B99 Command Options
8.2. Saving Parameters to an ASCII File
8.3. Configuring PollCat III with Saved Parameters
9. Polling Accumulated Data
9.1. The Data Release Mode
9.1.1. Data Release Command Options
9.2. Polling
9.2.1. Example 1 Polling Device Calls PollCat III Via Modem
9.2.4. Example 4 XMODEM Polling
10. Command Reference Guide
10.1. Access to Command Mode
10.2. Command Syntax
10.3. Command Summary
A. Advanced Format and Clue Definition
A.1. Alarm Filter Format Definition
A.2. Alarm Clue Definition
A.2.1. Alarm Clue Examples
A.2.1.1. Repeated Attempts to Access Voice Mail
A.2.1.4. Unusual International Calls
A.2.1.5. Calls to Your Competitors
A.2.1.6. Calls to 900 Numbers
A.2.1.7. Calls From a Particular Extension
A.2.1.8. The Contains String Operator
A.3. Clue Definition Logic
A.3.1. Headers Banners and Other Non-Data
A.3.2. The Comparative Operators
A.3.2.1. Limit the Scope of Comparisons
A.3.2.2. Exclude Non-Data Characteristics
A.3.3. Exact Match with PBX Call Record Format
A.4. Programming Support
B. Cable Installation
C.3. Alarm Port
D. PollCat II Compatibility
D.1. Alarm Filter
D.2. Port Modifications
D.3. Status Screens
D.4. Connection
D.5. Other Modified or Eliminated Commands
E. LED Indicators
F. Specifications
G. Customer Service
H. FCC Statement
I.1. Response Message Summary
Index
4.4.3. Console Port
8.6. Assigning the Data Filter to a Port
14. Scheduled Actions
PollCat III B

4.4.1. Define Callback Parameters

 

Before Callback features can be implemented, certain parameters must be defined. These parameters include the Callback Number and other values. Callback Parameters can either be defined by a menu driven routine, or entered in a single command line. Enter the Command Mode and proceed as follows.

Menu Driven Parameter Entry

1. Type ^B14 and press [Enter], PollCat III will display the following prompts. Key in the desired response for each prompt and press [Enter].

a) CALLBACK#? (Up to 64 characters) The number dialed when an 80% Full Callback, Scheduled Callback, or Immediate Callback is generated.

b) ALARM#? (Up to 64 characters) The number dialed when a No-Data Alarm, Toll Fraud Alarm, or Pager Test is generated.

c) PAGER ID #1? (Up to 15 characters) The number used when a Toll Fraud Alarm, No-Data Alarm, or Pager Test is generated, and either Pager Notification feature is enabled. In order to use Pager Notification, "PAGER ID #1" must be defined. If the Alarm Clue definition does not specify a Pager I.D. number, Pager ID #1 will be used by default.

d) PAGER ID #2? (Up to 15 characters) The second (optional) pager I.D. number used when a Toll Fraud Alarm is generated and Pager Notification is enabled. If alarm messages will only be sent to one pager (PAGER ID #1), this item is not needed.

e) PAGER ID #3? (Up to 15 characters) The third (optional) pager I.D. number used when a Toll Fraud Alarm is generated and Pager Notification is enabled. If alarm messages will only be sent to one pager (PAGER ID #1), this item is not needed.

f) MSG? (Up to 64 characters) The text that is sent when a Callback is initiated. Often used to identify the installation site.

g) REDIALS? (Zero to 255, default = 4) The number of times PollCat III will redial the Callback Number when there is no answer or no carrier is received. Approximately 10 seconds will elapse between redials.

h) RESTARTS? (Zero to 255, default = 3) (Binary Block Mode and Pager Alarm Only) The number of times PollCat III will re-start the Callback routine if the defined number of Redials is performed and there is no answer or the carrier is lost.

i) REXMITS? (Zero to 255, Default = 5) (Binary Block Mode only) The number of times PollCat III will attempt to re-send a data block if there is a transmission error.

j) TIMEOUT? (One to 255 seconds, Default = 3 seconds) (Binary Block Mode only) The maximum length of time PollCat III will wait if no response to a binary block is received before a REXMIT.

Note:

•                      To skip a parameter without changing the current value, press [Enter] without typing in a new value.

•                      To clear a parameter and return to the default setting, press [Space] and then [Enter].

•                      To exit from the ^B14 routine and save currently defined parameters, press [Esc].

 

2. Type ^B16 [Enter] to display the Status Screen. Check to make certain that Callback Parameters are correctly defined.

Single Line ^B14 Parameter Entry:

1. To define all Callback Parameters with a single command line, use the following format.

AB14,CALLBACK#,ALARM#,PAGER ID #1,

PAGER ID #2,PAGER ID #3,MSG,REDIALS,

RESTARTS,REXMITS,TIMEOUT [Enter]

Example: To define the following Callback Parameters:

CALLBACK# = 555-1111

ALARM# = 555-2222

PAGER_ID_#1 = 5553333

PAGER_ID_#2 = 5554444

MSG = Test

RESTARTS =10

The ^B14 Command would be invoked as follows:

AB14,5551111,5552222,5553333,5554444,,Test,,10 [Enter]

2. Type ^B16 [Enter] to display the Status Screen. Check to make certain that Callback Parameters are correctly defined.

Note:

•                      To skip a parameter that will not be changed, enter a comma without data as shown in the preceding example.

•                      To clear a parameter and return to the default setting, enter a comma followed by a single space.

•                      When entering the Pager I.D. numbers, punctuation characters such as dashes and parentheses are not included.

•                      When entering the Callback Number and Alarm Number, punctuation characters, such as dashes and parentheses may be included.