Home WTI User's Guides
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1. Introduction
2. Unit Description
2.1. Front Panel Indicators
2.2. Back Panel
3. Hardware Installation
3.1. Set-Up Switches
3.1.1. Default Baud Rate for Computer
3.1.2. Default Baud Rate for PBX Input Ports A and B
3.1.3. Direct Connect Mode
3.1.4. Computer Port Password
3.1.5. Power Up Default
3.2. Connecting the Data Cables and Telephone Line
3.2.1. PBX Inputs A and B
3.2.2. Modem Port
3.2.3. Computer Port
3.3. Connect the AC Power Cable
4. Program Set-Up
4.1.1. Reset Default Parameters - Clear Memory
4.1.2. Set General Parameters
4.1.2.1. Select Duplex Mode
4.1.2.2. Set Clock and Calendar
4.1.2.3. Set Communication Parameters
4.2. Define PBX Data Input Format
4.2.1. Define End-of-Record Character
4.2.2. Strip Non-Printable Codes Function
4.2.3. Time-Date Stamp Function
4.2.4. Enable-Disable Wrap Around Mode
4.3. Define Data Output Format
4.3.1. Select-Configure Data Output Mode
4.3.1.1. ASCII Record Mode
4.3.1.2. ASCII Block Mode
4.3.1.3. Binary Block Mode
4.3.1.4. XMODEM Mode
4.3.2. The CRC Function
4.3.3. The Line I.D. Function
4.3.4. Select Compression Mode
4.3.1.2. ASCII Block Mode
4.3.1.4. XMODEM Mode
4.3.2. The CRC Function
4.3.3. The Line I.D. Function
4.3.1.1. ASCII Record Mode
4.3.1.2. ASCII Block Mode
4.3.1.3. Binary Block Mode
4.3.1.4. XMODEM Mode
4.3.2. The CRC Function
4.3.3. The Line I.D. Function
4.3.4. Select Compression Mode
4.3.5. Release Data with Command B02
4.3.6. Hold END DATA Message
4.4. Callback Features
4.4.1. Define Callback Parameters
4.4.2. Scheduled Callback
4.4.3. 80 Full Callback
4.4.4. Immediate Callback
4.4.5. No-Data Alarm
4.4.6. Toll Fraud Alarm
4.5. Define Header Message-Auto Execute Command-Report Mode Command String
4.5.1. Header Message
4.5.2. The Auto Execute Command
4.5.3. The Report Mode Command String
4.6. The Data Filter
4.7. The Alarm Filter
5. The No-Data Alarm
5.1. Timer Schedules
5.2. Enabling the No-Data Alarm
6. The Data Filter
6.1. Defining the Data Filter Format
6.2. Defining Data Filter Parameters
6.3. Enabling the Data Filter
6.4. Logical and Relational Operators
6.4.1. Equal To Conditions
6.5. Logical AND OR Conditions
6.5.1. AND Conditions
6.5.2. OR Conditions
6.6. Data Filter Parameter Definition Examples
7. The Alarm Filter
7.1. The Alarm Filter Format
7.1.1. Common Types of Suspect Phone Activity
7.1.2. Defining the Alarm Filter Format
7.2. Alarm Clues
7.2.1. Alarm Clue Definition
7.2.2. Enabling the Alarm Filter
7.2.3. Logical and Relational Operators
7.2.3.1. Logical AND-OR Conditions
7.2.4. Real-Time Variables
7.2.5. Testing Alarm Clues
7.3. Selecting an Alarm Notification Method
7.3.1. Alarm Off
7.3.2. Local Alarm
7.3.3. Remote Alarm
7.3.4. Pager
7.3.5. Report
7.3.6. Pager
7.3.7. Switching Alarm Methods
7.3.8. The Alarm Message
7.4. Responding to a Toll Fraud Alarm
7.4.3. Reset ALM LED and Alarm Port
7.4.4. Displaying Alarm Data
7.4.5. Clear Alarm Condition
7.4.6. Resetting Alarm Clue Counters
7.4.7. The Pass-Through Mode and the Monitor Mode
8. Saving PollCat III Parameters
8.1. B99 Command Options
8.2. Saving Parameters to an ASCII File
8.3. Configuring PollCat III with Saved Parameters
9. Polling Accumulated Data
9.1. The Data Release Mode
9.1.1. Data Release Command Options
9.2. Polling
9.2.1. Example 1 Polling Device Calls PollCat III Via Modem
9.2.4. Example 4 XMODEM Polling
10. Command Reference Guide
10.1. Access to Command Mode
10.2. Command Syntax
10.3. Command Summary
A. Advanced Format and Clue Definition
A.1. Alarm Filter Format Definition
A.2. Alarm Clue Definition
A.2.1. Alarm Clue Examples
A.2.1.1. Repeated Attempts to Access Voice Mail
A.2.1.4. Unusual International Calls
A.2.1.5. Calls to Your Competitors
A.2.1.6. Calls to 900 Numbers
A.2.1.7. Calls From a Particular Extension
A.2.1.8. The Contains String Operator
A.3. Clue Definition Logic
A.3.1. Headers Banners and Other Non-Data
A.3.2. The Comparative Operators
A.3.2.1. Limit the Scope of Comparisons
A.3.2.2. Exclude Non-Data Characteristics
A.3.3. Exact Match with PBX Call Record Format
A.4. Programming Support
B. Cable Installation
C.3. Alarm Port
D. PollCat II Compatibility
D.1. Alarm Filter
D.2. Port Modifications
D.3. Status Screens
D.4. Connection
D.5. Other Modified or Eliminated Commands
E. LED Indicators
F. Specifications
G. Customer Service
H. FCC Statement
I.1. Response Message Summary
Index
4.4.3. Console Port
8.6. Assigning the Data Filter to a Port
14. Scheduled Actions
PollCat III B

5.2. Enabling the No-Data Alarm

 

1 Enter the Command Mode. Invoke Command ^B14 to define the Callback Parameters. Note that Command ^B14's "ALARM#?" prompt is used to define the number that is dialed when a No-Data Alarm is generated. 
2 Type ^B15 [Enter], PollCat III will display a series of prompts as shown in Figure 5.1. Key in the desired response to each prompt and then press [Enter]. 
 
NO PBX ALARM
  
ALARM: Y 
TIMER 1: 30 MINUTES 
TIMER 2: 90 MINUTES 
ALARM SCHEDULE
  
WEEKDAY 1: 07:30 16:30 
WEEKDAY 2: 11:30 13:00 
WEEKEND 1: 
WEEKEND 2: 
HOLIDAYS 
         
01�01 07�04 09�06 11�25 12�24 12�26 
COMPLETE 
Figure 5.1: The No-Data Alarm Parameters Screen 
a) ALARM?: Type Y to enable the No-Data Alarm, or N to disable the alarm and press [Enter]. 
b) PollCat III will display two prompts which are used to define the maximum time the unit will wait before generating an alarm when no PBX data is received. 
i. TIMER 1: Define the maximum length of time between calls during the majority of the day (01 to 99 minutes). 
ii. TIMER 2: Define the maximum length of time between calls during periods of low PBX activity, e.g., lunch hour (01 to 99 minutes). 
iii. If you make a format error while responding to the timer prompts, the prompt will be redisplayed, allowing the time value to be re-keyed. 
c) The next four prompts are used to define the weekday and weekend schedules for Timer One and Timer Two. Enter each time range in the following format: 
HH:MM-HH:MM 
Where HH represents the hour (00 through 23), MM represents minutes (00 through 59), and beginning and ending times are separated by a dash. 
i. WEEKDAY 1: Define the weekday schedule for Timer One (e.g. normal business hours). 
ii. WEEKDAY 2: Define the weekday schedule for Timer Two (e.g. lunch hour). 
iii. WEEKEND 1: Define the weekend schedule for Timer One (e.g. normal weekend hours). 
  WEEKEND 2: Define the weekend schedule for Timer Two (e.g. weekend lunch hour). 
  If you make a format error while responding to any of the above prompts, the prompt will be redisplayed, allowing you to re-key the time range. 
 
d) After the timer schedules have been defined, PollCat III will display a series of prompts used to define up to 20 holidays. 
i. When the ? prompt appears, type in the holiday date in MM/DD format, where MM represents the month (01 through 12) and DD represents the day (01 through 31). 
ii. If you make an error in entry format while defining holidays, a "??" prompt will be displayed, allowing you to re-key the date. 
iii. You may continue to enter additional holidays as described above, or press [Esc] to save parameter settings and return to the Command Mode. 
1 After Command ^B15 is complete, and PollCat III has returned to the Command Mode, type ^B17 [Enter] to display the No-Data Alarm schedules and parameter settings. 
2 To alter any of the parameters for the No-Data Alarm, repeat steps 2 and 3 above. Note that previously defined values for each prompt will be displayed on the line adjacent to the prompt. Key in the new value and press [Enter]. 
3 Use Command ^B87 to select an Alarm Notification method. 
 
Note: 
In addition to the menu driven method described above, the No-Data Alarm can also be configured and enabled using a single command line as described in the Command Reference Guide. (Section 10)