Home WTI User's Guides
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1. Introduction
2. Unit Description
2.1. Front Panel Indicators
2.2. Back Panel
3. Hardware Installation
3.1. Set-Up Switches
3.1.1. Default Baud Rate for Computer
3.1.2. Default Baud Rate for PBX Input Ports A and B
3.1.3. Direct Connect Mode
3.1.4. Computer Port Password
3.1.5. Power Up Default
3.2. Connecting the Data Cables and Telephone Line
3.2.1. PBX Inputs A and B
3.2.2. Modem Port
3.2.3. Computer Port
3.3. Connect the AC Power Cable
4. Program Set-Up
4.1.1. Reset Default Parameters - Clear Memory
4.1.2. Set General Parameters
4.1.2.1. Select Duplex Mode
4.1.2.2. Set Clock and Calendar
4.1.2.3. Set Communication Parameters
4.2. Define PBX Data Input Format
4.2.1. Define End-of-Record Character
4.2.2. Strip Non-Printable Codes Function
4.2.3. Time-Date Stamp Function
4.2.4. Enable-Disable Wrap Around Mode
4.3. Define Data Output Format
4.3.1. Select-Configure Data Output Mode
4.3.1.1. ASCII Record Mode
4.3.1.2. ASCII Block Mode
4.3.1.3. Binary Block Mode
4.3.1.4. XMODEM Mode
4.3.2. The CRC Function
4.3.3. The Line I.D. Function
4.3.4. Select Compression Mode
4.3.1.2. ASCII Block Mode
4.3.1.4. XMODEM Mode
4.3.2. The CRC Function
4.3.3. The Line I.D. Function
4.3.1.1. ASCII Record Mode
4.3.1.2. ASCII Block Mode
4.3.1.3. Binary Block Mode
4.3.1.4. XMODEM Mode
4.3.2. The CRC Function
4.3.3. The Line I.D. Function
4.3.4. Select Compression Mode
4.3.5. Release Data with Command B02
4.3.6. Hold END DATA Message
4.4. Callback Features
4.4.1. Define Callback Parameters
4.4.2. Scheduled Callback
4.4.3. 80 Full Callback
4.4.4. Immediate Callback
4.4.5. No-Data Alarm
4.4.6. Toll Fraud Alarm
4.5. Define Header Message-Auto Execute Command-Report Mode Command String
4.5.1. Header Message
4.5.2. The Auto Execute Command
4.5.3. The Report Mode Command String
4.6. The Data Filter
4.7. The Alarm Filter
5. The No-Data Alarm
5.1. Timer Schedules
5.2. Enabling the No-Data Alarm
6. The Data Filter
6.1. Defining the Data Filter Format
6.2. Defining Data Filter Parameters
6.3. Enabling the Data Filter
6.4. Logical and Relational Operators
6.4.1. Equal To Conditions
6.5. Logical AND OR Conditions
6.5.1. AND Conditions
6.5.2. OR Conditions
6.6. Data Filter Parameter Definition Examples
7. The Alarm Filter
7.1. The Alarm Filter Format
7.1.1. Common Types of Suspect Phone Activity
7.1.2. Defining the Alarm Filter Format
7.2. Alarm Clues
7.2.1. Alarm Clue Definition
7.2.2. Enabling the Alarm Filter
7.2.3. Logical and Relational Operators
7.2.3.1. Logical AND-OR Conditions
7.2.4. Real-Time Variables
7.2.5. Testing Alarm Clues
7.3. Selecting an Alarm Notification Method
7.3.1. Alarm Off
7.3.2. Local Alarm
7.3.3. Remote Alarm
7.3.4. Pager
7.3.5. Report
7.3.6. Pager
7.3.7. Switching Alarm Methods
7.3.8. The Alarm Message
7.4. Responding to a Toll Fraud Alarm
7.4.3. Reset ALM LED and Alarm Port
7.4.4. Displaying Alarm Data
7.4.5. Clear Alarm Condition
7.4.6. Resetting Alarm Clue Counters
7.4.7. The Pass-Through Mode and the Monitor Mode
8. Saving PollCat III Parameters
8.1. B99 Command Options
8.2. Saving Parameters to an ASCII File
8.3. Configuring PollCat III with Saved Parameters
9. Polling Accumulated Data
9.1. The Data Release Mode
9.1.1. Data Release Command Options
9.2. Polling
9.2.1. Example 1 Polling Device Calls PollCat III Via Modem
9.2.4. Example 4 XMODEM Polling
10. Command Reference Guide
10.1. Access to Command Mode
10.2. Command Syntax
10.3. Command Summary
A. Advanced Format and Clue Definition
A.1. Alarm Filter Format Definition
A.2. Alarm Clue Definition
A.2.1. Alarm Clue Examples
A.2.1.1. Repeated Attempts to Access Voice Mail
A.2.1.4. Unusual International Calls
A.2.1.5. Calls to Your Competitors
A.2.1.6. Calls to 900 Numbers
A.2.1.7. Calls From a Particular Extension
A.2.1.8. The Contains String Operator
A.3. Clue Definition Logic
A.3.1. Headers Banners and Other Non-Data
A.3.2. The Comparative Operators
A.3.2.1. Limit the Scope of Comparisons
A.3.2.2. Exclude Non-Data Characteristics
A.3.3. Exact Match with PBX Call Record Format
A.4. Programming Support
B. Cable Installation
C.3. Alarm Port
D. PollCat II Compatibility
D.1. Alarm Filter
D.2. Port Modifications
D.3. Status Screens
D.4. Connection
D.5. Other Modified or Eliminated Commands
E. LED Indicators
F. Specifications
G. Customer Service
H. FCC Statement
I.1. Response Message Summary
Index
4.4.3. Console Port
8.6. Assigning the Data Filter to a Port
14. Scheduled Actions
PollCat III B

6.1. Defining the Data Filter Format

 

The Data Filter Format describes the location of various “fields” within each call record. Proper definition of the Data Filter Format tells the PollCat III where to look, in order to determine if a given record should be omitted or stored.

Each model of PBX will produce records with a slightly different structure. In order to define the Data Filter Format, you must first examine several records from the PBX. This will allow you to determine the exact call record format.

After the format has been determined, the next step is to assign variables to the fields you intend to monitor. The Data Filter Format allows definition of up to twelve variables (the letters A through L), which are used to indicate specific call record fields. These variables are used later in definition of Data Filter Parameters.

To define the Data Filter Format, proceed as follows.

1. Enter the Command Mode. Type ^B16 [Enter] to display the Status Screen. Make certain the following options are set as described below. Use the command listed in parentheses to reset any option not in the correct state.

Compression: Off (^B53,2) Data Filter: Off (^B56,1) Line ID Tag: Off (^B59,1) Output Mode: Record (^B62,1) Time Stamp: Off (^B66,1) Duplex: Full (^B68,2)

Note:

•                      Options ^B53, ^B59, ^B62, ^B66, and ^B68 are set in a manner intended to simplify definition of the Data Filter. Return these options to the desired state after the filter is defined.

•                      Both the Time Stamp (^B66) and Line I.D. feature (^B59) will alter the field location. When records are released, both features will append an extra field to each record. The altered record structure may cause errors in the Data Filter Format. Disable both features prior to storing records for use in the definition of the Data Filter Format.

 

1                     Type ^B00 [Enter] to move the memory partition. The memory partition is repositioned each time the user enters Command Mode. Records received while Command Mode is active are stored on the other side of the partition. Command ^B00 allows access to these records.

2                     Type ^B01,3 [Enter]. PollCat III will display the first three call records stored in memory. Although the exact format will differ for each PBX, call records will look something like the example shown in Figure 6.1.

 

 

Figure 6.1: Sample Call Records

 

---------------------AAAAAAA------------------­

Figure 6.2: Sample Data Filter Format

Note:

If Command ^B54,2 (Release Data with ^B02) is active when Command ^B01,n is invoked, a ^B02 must be issued in order to release the first group of records.

1                     Examine the call records to determine the location(s) of the field(s) you intend to monitor (e.g., number dialed).

2                     Define the Data Filter Format. Type ^B40 [Enter]. The system will emit a beep and a cursor will appear.

 

a) Press the space bar or dash key to indicate a position you do not need to monitor. Each time the space bar is pressed, a dash will appear in the format definition.

b) When you reach a field you want to monitor, type a series of variables (any letter from A to L) to assign a variable to that position (see Figure 6.2). The same variable is repeated for each position in the field

(e.g. AAAAAAA).

c) When you reach the end of the call record, or the last position you need to monitor, press [Enter]. The Data Filter Format will be saved.

d) In Figure 6.2, the variable "A" represents the field for the number dialed. The first three lines are sample call records and the last line is the Data Filter Format.

1                     Type ^B30 [Enter] to return to the Command Mode.

2                     Type ^B41 [Enter] to display the Data Filter Format.

 

6.1.1. Single Command Line Method

The Data Filter Format can also be defined in a single command line. In order to use the single command line method, you must know the exact location and width of each field. For the single command line method, Command ^B40 is invoked as follows:

^B40,format [Enter]

Where format is the Data Filter Format.

Example: Assume that you know the location of the field that stores the time the call was received or placed. If this field spans from the second character through the sixth character of the record, and you wish to assign the variable "A" to this position, Command ^B40 would be invoked as follows:

^B40,-AAAAA----(etc.) [Enter]

Where each dash character (-) represents a position that you do not need to monitor, and an "A" has been entered to define each position in the "time" field you need to monitor.