Home WTI User's Guides
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1. Introduction
2. Unit Description
2.1. Front Panel Indicators
2.2. Back Panel
3. Hardware Installation
3.1. Set-Up Switches
3.1.1. Default Baud Rate for Computer
3.1.2. Default Baud Rate for PBX Input Ports A and B
3.1.3. Direct Connect Mode
3.1.4. Computer Port Password
3.1.5. Power Up Default
3.2. Connecting the Data Cables and Telephone Line
3.2.1. PBX Inputs A and B
3.2.2. Modem Port
3.2.3. Computer Port
3.3. Connect the AC Power Cable
4. Program Set-Up
4.1.1. Reset Default Parameters - Clear Memory
4.1.2. Set General Parameters
4.1.2.1. Select Duplex Mode
4.1.2.2. Set Clock and Calendar
4.1.2.3. Set Communication Parameters
4.2. Define PBX Data Input Format
4.2.1. Define End-of-Record Character
4.2.2. Strip Non-Printable Codes Function
4.2.3. Time-Date Stamp Function
4.2.4. Enable-Disable Wrap Around Mode
4.3. Define Data Output Format
4.3.1. Select-Configure Data Output Mode
4.3.1.1. ASCII Record Mode
4.3.1.2. ASCII Block Mode
4.3.1.3. Binary Block Mode
4.3.1.4. XMODEM Mode
4.3.2. The CRC Function
4.3.3. The Line I.D. Function
4.3.4. Select Compression Mode
4.3.1.2. ASCII Block Mode
4.3.1.4. XMODEM Mode
4.3.2. The CRC Function
4.3.3. The Line I.D. Function
4.3.1.1. ASCII Record Mode
4.3.1.2. ASCII Block Mode
4.3.1.3. Binary Block Mode
4.3.1.4. XMODEM Mode
4.3.2. The CRC Function
4.3.3. The Line I.D. Function
4.3.4. Select Compression Mode
4.3.5. Release Data with Command B02
4.3.6. Hold END DATA Message
4.4. Callback Features
4.4.1. Define Callback Parameters
4.4.2. Scheduled Callback
4.4.3. 80 Full Callback
4.4.4. Immediate Callback
4.4.5. No-Data Alarm
4.4.6. Toll Fraud Alarm
4.5. Define Header Message-Auto Execute Command-Report Mode Command String
4.5.1. Header Message
4.5.2. The Auto Execute Command
4.5.3. The Report Mode Command String
4.6. The Data Filter
4.7. The Alarm Filter
5. The No-Data Alarm
5.1. Timer Schedules
5.2. Enabling the No-Data Alarm
6. The Data Filter
6.1. Defining the Data Filter Format
6.2. Defining Data Filter Parameters
6.3. Enabling the Data Filter
6.4. Logical and Relational Operators
6.4.1. Equal To Conditions
6.5. Logical AND OR Conditions
6.5.1. AND Conditions
6.5.2. OR Conditions
6.6. Data Filter Parameter Definition Examples
7. The Alarm Filter
7.1. The Alarm Filter Format
7.1.1. Common Types of Suspect Phone Activity
7.1.2. Defining the Alarm Filter Format
7.2. Alarm Clues
7.2.1. Alarm Clue Definition
7.2.2. Enabling the Alarm Filter
7.2.3. Logical and Relational Operators
7.2.3.1. Logical AND-OR Conditions
7.2.4. Real-Time Variables
7.2.5. Testing Alarm Clues
7.3. Selecting an Alarm Notification Method
7.3.1. Alarm Off
7.3.2. Local Alarm
7.3.3. Remote Alarm
7.3.4. Pager
7.3.5. Report
7.3.6. Pager
7.3.7. Switching Alarm Methods
7.3.8. The Alarm Message
7.4. Responding to a Toll Fraud Alarm
7.4.3. Reset ALM LED and Alarm Port
7.4.4. Displaying Alarm Data
7.4.5. Clear Alarm Condition
7.4.6. Resetting Alarm Clue Counters
7.4.7. The Pass-Through Mode and the Monitor Mode
8. Saving PollCat III Parameters
8.1. B99 Command Options
8.2. Saving Parameters to an ASCII File
8.3. Configuring PollCat III with Saved Parameters
9. Polling Accumulated Data
9.1. The Data Release Mode
9.1.1. Data Release Command Options
9.2. Polling
9.2.1. Example 1 Polling Device Calls PollCat III Via Modem
9.2.4. Example 4 XMODEM Polling
10. Command Reference Guide
10.1. Access to Command Mode
10.2. Command Syntax
10.3. Command Summary
A. Advanced Format and Clue Definition
A.1. Alarm Filter Format Definition
A.2. Alarm Clue Definition
A.2.1. Alarm Clue Examples
A.2.1.1. Repeated Attempts to Access Voice Mail
A.2.1.4. Unusual International Calls
A.2.1.5. Calls to Your Competitors
A.2.1.6. Calls to 900 Numbers
A.2.1.7. Calls From a Particular Extension
A.2.1.8. The Contains String Operator
A.3. Clue Definition Logic
A.3.1. Headers Banners and Other Non-Data
A.3.2. The Comparative Operators
A.3.2.1. Limit the Scope of Comparisons
A.3.2.2. Exclude Non-Data Characteristics
A.3.3. Exact Match with PBX Call Record Format
A.4. Programming Support
B. Cable Installation
C.3. Alarm Port
D. PollCat II Compatibility
D.1. Alarm Filter
D.2. Port Modifications
D.3. Status Screens
D.4. Connection
D.5. Other Modified or Eliminated Commands
E. LED Indicators
F. Specifications
G. Customer Service
H. FCC Statement
I.1. Response Message Summary
Index
4.4.3. Console Port
8.6. Assigning the Data Filter to a Port
14. Scheduled Actions
PollCat III B

6.6. Data Filter Parameter Definition Examples

 

The following examples are based on fictional PBX call record formats. When designing your own Data Filter, be aware that the record format will differ from those shown in the examples. When defining the Data Filter Format and Data Filter Parameters the following factors must be considered.

•                      Exact Match : Alphanumeric values in parameters definitions must exactly match those found in the PBX call record. If the record shows the time as "09:00", then the parameter definition must also list the time as "09:00", and not "0900" or "9:00".

•                      Number of Characters : For any given variable, the number of characters specified in the Data Filter Format must exactly match the number of characters indicated in the Data Filter Parameter definition. For example, if the filter format defines the variable "B" as the first seven characters of the number dialed, then the parameter definition must account for all seven characters.

•                      Cumulative Effect : Each time Command ^B42 is invoked, PollCat III will add the new parameter to the existing definition. Make certain newly defined parameters do not cancel out the effect of existing parameters.

•                      Slashes and Backslashes : The slash character (/) cannot be used in the parameter definition. The slash character is reserved for use as a command separator, when several commands are entered on the same line. If your call record format uses a slash to separate values in the time or date field, the Data Filter Parameter definition must use a backslash character (\) in place of the slash.

 

Example 1: Multiple AND Conditions

This example shows a Data Filter that uses multiple AND conditions to simultaneously monitor several different call characteristics. Assume the Data Filter Format is defined as shown in Figure 6.6.

 

Figure 6.6: Example 1, Data Filter Format

Where:

 

Define a Data Filter that will store only records for calls received or placed between 8:00 am (08:00) and 5:00 pm (17:00), and lasting longer than five (5) minutes. This Data Filter would be defined as follows:

^B42,A>08:00,A<17:00,B>05:00 [Enter]

Where: A>08:00 Tells PollCat III to store records for calls

received or placed after 08:00. , AND A<17:00 Tells PollCat III to store records for calls

received or placed before 17:00. , AND B>05:00 Tells PollCat III to store records for calls

that last longer than five minutes.

Example 2: Multiple OR Conditions

This example shows a Data Filter that uses multiple OR conditions to store call records which conform to one of several listed characteristics. Assume the Data Filter Format is defined as shown in Figure 6.7 below.

 

Figure 6.7: Example 2, Data Filter Format

Where A indicates the field that lists the extension number.

Define a Data Filter that will only store records for calls received or placed by extensions 013, 086, 099, or 101. This Data Filter would be defined as follows:

^B42,A013 [Enter] ^B42,A086 [Enter] ^B42,A099 [Enter] ^B42,A101 [Enter]

 

Example 3: Combining Logical AND Conditions and Logical OR Conditions

This example combines a logical AND condition and a logical OR Condition. Assume the Data Filter Format is defined as shown in Figure 6.8.

 

Figure 6.8: Example 3, Data Filter Format

Where:

 

Assume that you need to define a Data Filter which will store records for calls received or placed between 7:00 am (07:00) and

6:30 pm (18:30). In addition, the Data Filter must also store all records for calls received or placed by extension number 013. This Data Filter would be defined as follows:

^B42,A>07:00,A<18:30 [Enter] ^B42,B013 [Enter]

Where: A>07:00 Tells PollCat III to store records for calls

received or placed after 07:00. , AND A<18:30 Tells PollCat III to store records for calls

received or placed before 18:30. [Enter] OR B013 Tells PollCat III to store all records for calls

received or placed at extension 013.

Example 4: The "Wild Card" Operator

This example shows a Data Filter definition that uses the "Wild Card" operator. Assume the Data Filter Format is defined as shown in Figure 6.9 below.

108:1610751B.JOHNSON 1IN 1 100:55100.001 108:1810671R.JONES 1OUT119495839514 105:36100.751 108:2010131J.SMITH 1OUT118008547226 101:07100.001

 AAAAAAA

Figure 6.9: Example 4, Data Filter Format

Where A indicates the first seven characters of the call record field that lists the number dialed.

Assume that you need to only store records for long distance calls. Since long distance phone numbers always begin with the number 1, this Data Filter could be defined as follows:

 

Note: The wild card operator (=) is used to fill out the remaining six positions in the "A" field. Since this Data Filter uses only the first position of the "A" field, the remaining six positions (specified by the Data Filter Format) must also be accounted for.

Example 5: The "Not Equal To" Operator

This example shows a Data Filter definition that uses the "Not Equal To" operator. Assume the Data Filter Format is defined as shown in Figure 6.10 below.

108:1610751B.JOHNSON 1IN 1 100:55100.001 108:1810671R.JONES 1OUT119495839514 105:36100.751 108:2010131J.SMITH 1OUT15555555 101:07100.001

 AAAAAAA

Figure 6.10: Example 5, Data Filter Format

Where A represents the first seven characters of the call record field that lists the number dialed.

Define a Data Filter Format that stores call records for local calls only. Since local calls never begin with the number 1, this Data Filter would be defined as follows:

^B42,A~1====== [Enter]

Where: A~1====== Tells PollCat III to store records for calls dialed to a phone number that does not begin with a "1", regardless content of the remaining six positions.

Note:

The wild card operator (=) is used to fill the remaining six positions of the "A" field. Since this Data Filter uses only the first position of the "A" field, the remaining six positions (specified by the Data Filter Format) must also be accounted for.