Home WTI User's Guides
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1. Introduction
2. Unit Description
2.1. Front Panel Indicators
2.2. Back Panel
3. Hardware Installation
3.1. Set-Up Switches
3.1.1. Default Baud Rate for Computer
3.1.2. Default Baud Rate for PBX Input Ports A and B
3.1.3. Direct Connect Mode
3.1.4. Computer Port Password
3.1.5. Power Up Default
3.2. Connecting the Data Cables and Telephone Line
3.2.1. PBX Inputs A and B
3.2.2. Modem Port
3.2.3. Computer Port
3.3. Connect the AC Power Cable
4. Program Set-Up
4.1.1. Reset Default Parameters - Clear Memory
4.1.2. Set General Parameters
4.1.2.1. Select Duplex Mode
4.1.2.2. Set Clock and Calendar
4.1.2.3. Set Communication Parameters
4.2. Define PBX Data Input Format
4.2.1. Define End-of-Record Character
4.2.2. Strip Non-Printable Codes Function
4.2.3. Time-Date Stamp Function
4.2.4. Enable-Disable Wrap Around Mode
4.3. Define Data Output Format
4.3.1. Select-Configure Data Output Mode
4.3.1.1. ASCII Record Mode
4.3.1.2. ASCII Block Mode
4.3.1.3. Binary Block Mode
4.3.1.4. XMODEM Mode
4.3.2. The CRC Function
4.3.3. The Line I.D. Function
4.3.4. Select Compression Mode
4.3.1.2. ASCII Block Mode
4.3.1.4. XMODEM Mode
4.3.2. The CRC Function
4.3.3. The Line I.D. Function
4.3.1.1. ASCII Record Mode
4.3.1.2. ASCII Block Mode
4.3.1.3. Binary Block Mode
4.3.1.4. XMODEM Mode
4.3.2. The CRC Function
4.3.3. The Line I.D. Function
4.3.4. Select Compression Mode
4.3.5. Release Data with Command B02
4.3.6. Hold END DATA Message
4.4. Callback Features
4.4.1. Define Callback Parameters
4.4.2. Scheduled Callback
4.4.3. 80 Full Callback
4.4.4. Immediate Callback
4.4.5. No-Data Alarm
4.4.6. Toll Fraud Alarm
4.5. Define Header Message-Auto Execute Command-Report Mode Command String
4.5.1. Header Message
4.5.2. The Auto Execute Command
4.5.3. The Report Mode Command String
4.6. The Data Filter
4.7. The Alarm Filter
5. The No-Data Alarm
5.1. Timer Schedules
5.2. Enabling the No-Data Alarm
6. The Data Filter
6.1. Defining the Data Filter Format
6.2. Defining Data Filter Parameters
6.3. Enabling the Data Filter
6.4. Logical and Relational Operators
6.4.1. Equal To Conditions
6.5. Logical AND OR Conditions
6.5.1. AND Conditions
6.5.2. OR Conditions
6.6. Data Filter Parameter Definition Examples
7. The Alarm Filter
7.1. The Alarm Filter Format
7.1.1. Common Types of Suspect Phone Activity
7.1.2. Defining the Alarm Filter Format
7.2. Alarm Clues
7.2.1. Alarm Clue Definition
7.2.2. Enabling the Alarm Filter
7.2.3. Logical and Relational Operators
7.2.3.1. Logical AND-OR Conditions
7.2.4. Real-Time Variables
7.2.5. Testing Alarm Clues
7.3. Selecting an Alarm Notification Method
7.3.1. Alarm Off
7.3.2. Local Alarm
7.3.3. Remote Alarm
7.3.4. Pager
7.3.5. Report
7.3.6. Pager
7.3.7. Switching Alarm Methods
7.3.8. The Alarm Message
7.4. Responding to a Toll Fraud Alarm
7.4.3. Reset ALM LED and Alarm Port
7.4.4. Displaying Alarm Data
7.4.5. Clear Alarm Condition
7.4.6. Resetting Alarm Clue Counters
7.4.7. The Pass-Through Mode and the Monitor Mode
8. Saving PollCat III Parameters
8.1. B99 Command Options
8.2. Saving Parameters to an ASCII File
8.3. Configuring PollCat III with Saved Parameters
9. Polling Accumulated Data
9.1. The Data Release Mode
9.1.1. Data Release Command Options
9.2. Polling
9.2.1. Example 1 Polling Device Calls PollCat III Via Modem
9.2.4. Example 4 XMODEM Polling
10. Command Reference Guide
10.1. Access to Command Mode
10.2. Command Syntax
10.3. Command Summary
A. Advanced Format and Clue Definition
A.1. Alarm Filter Format Definition
A.2. Alarm Clue Definition
A.2.1. Alarm Clue Examples
A.2.1.1. Repeated Attempts to Access Voice Mail
A.2.1.4. Unusual International Calls
A.2.1.5. Calls to Your Competitors
A.2.1.6. Calls to 900 Numbers
A.2.1.7. Calls From a Particular Extension
A.2.1.8. The Contains String Operator
A.3. Clue Definition Logic
A.3.1. Headers Banners and Other Non-Data
A.3.2. The Comparative Operators
A.3.2.1. Limit the Scope of Comparisons
A.3.2.2. Exclude Non-Data Characteristics
A.3.3. Exact Match with PBX Call Record Format
A.4. Programming Support
B. Cable Installation
C.3. Alarm Port
D. PollCat II Compatibility
D.1. Alarm Filter
D.2. Port Modifications
D.3. Status Screens
D.4. Connection
D.5. Other Modified or Eliminated Commands
E. LED Indicators
F. Specifications
G. Customer Service
H. FCC Statement
I.1. Response Message Summary
Index
4.4.3. Console Port
8.6. Assigning the Data Filter to a Port
14. Scheduled Actions
PollCat III B

7.1.2. Defining the Alarm Filter Format

 

Proper definition of the Alarm Filter Format tells PollCat III where to look, in order to determine if a call record should be counted as an Alarm Record. To define the Alarm Filter Format, proceed as follows.

1. Enter the Command Mode. Type ^B16 [Enter] to display the System Status Screen. Make certain the following options are set as described below. Use the commands listed in parentheses to reset any option not in the correct state.

Compression: Off (^B53,2) Line I.D.: Off (^B59,1) Output Mode: Record (^B62,1) Alarm Filter: Off (^B65,1) Time Stamp: Off (^B66,1) Duplex: Full (^B68,2)

Note:

•                      In Step 1, options ^B53, ^B59, ^B62, ^B66, and ^B68 are set in a manner that is intended to simplify definition of the Alarm Filter. Return these options to the desired state after the Alarm Filter is defined.

•                      Both the Time Stamp (^B66) and the Line I.D. feature (^B59) will alter the field location. When records are released, both features will append an extra field to each record. This altered record structure may cause errors in the definition of the Alarm Filter Format. Make certain to disable both features prior to storing call records for use in the definition of the Alarm Filter Format.

 

2. Allow the PollCat III to receive and store a substantial number of records from the PBX. Type ^B00 [Enter] to move the memory partition. This allows access to records that were received after Command Mode was activated.

 

Figure 7.1: Sample Call Records

3. Type ^B01,3 [Enter]. PollCat III will display three records. Although the exact format will differ for each PBX, records will look something like the example in Figure 7.1.

Note:

If Command ^B54,2 (Release Data with ^B02) is active when Command ^B01,n is invoked, a ^B02 must be issued in order to release the first group of records.

1                     Examine the records to determine the location(s) of the field(s) you intend to monitor (e.g., number dialed). To examine additional records, type ^B02 [Enter].

2                     To define the Alarm Filter Format, type ^B44 [Enter]. The system will emit a beep and a cursor will appear.

 

a) Press the space bar or dash key to indicate a position you do not need to monitor. Each time the space bar is pressed, a dash will appear in the format definition.

b) When you reach a field you want to monitor, type any letter from A through Z to assign a variable to that position (see Figure 7.2). For example, to assign the variable "B" to represent the first four digits of the number dialed, type "BBBB" when you reach the field used to store the number dialed.

 

---------------------BBBB---------------------­

Figure 7.2: Sample Alarm Filter Format

c) When you reach the end of the record, or the last position to be monitored, press [Enter]. PollCat III will save the Alarm Filter Format.

d) In the example in Figure 7.2, the variable "B" represents the field that contains the first four digits of the number dialed. The first three lines are sample records, and the last line is the Alarm Filter Format.

1                     Type ^B30 [Enter] to return to the Command Mode.

2                     To display the Alarm Filter Format, type ^B45 [Enter].

 

7.1.3. Single Command Line Method

If you know the exact location and width of each field in the call record, the Alarm Filter Format can be defined using a single command line. Invoke Command ^B44 as follows:

^B44,format [Enter]

Where format is the Alarm Filter Format.

Example: Assume that you know the exact location of the field that stores the time the call was received or placed. If this field spans from the second character through the sixth, and you wish to assign the variable "A" to this position, invoke Command ^B44 as follows:

^B44,-AAAAA----(etc.) [Enter]

Where each dash character (-) represents a position you do not need to monitor, and an "A" has been entered to define each position in the "time" field that you do need to monitor.