Home WTI User's Guides
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1. Introduction
2. Unit Description
2.1. Front Panel Indicators
2.2. Back Panel
3. Hardware Installation
3.1. Set-Up Switches
3.1.1. Default Baud Rate for Computer
3.1.2. Default Baud Rate for PBX Input Ports A and B
3.1.3. Direct Connect Mode
3.1.4. Computer Port Password
3.1.5. Power Up Default
3.2. Connecting the Data Cables and Telephone Line
3.2.1. PBX Inputs A and B
3.2.2. Modem Port
3.2.3. Computer Port
3.3. Connect the AC Power Cable
4. Program Set-Up
4.1.1. Reset Default Parameters - Clear Memory
4.1.2. Set General Parameters
4.1.2.1. Select Duplex Mode
4.1.2.2. Set Clock and Calendar
4.1.2.3. Set Communication Parameters
4.2. Define PBX Data Input Format
4.2.1. Define End-of-Record Character
4.2.2. Strip Non-Printable Codes Function
4.2.3. Time-Date Stamp Function
4.2.4. Enable-Disable Wrap Around Mode
4.3. Define Data Output Format
4.3.1. Select-Configure Data Output Mode
4.3.1.1. ASCII Record Mode
4.3.1.2. ASCII Block Mode
4.3.1.3. Binary Block Mode
4.3.1.4. XMODEM Mode
4.3.2. The CRC Function
4.3.3. The Line I.D. Function
4.3.4. Select Compression Mode
4.3.1.2. ASCII Block Mode
4.3.1.4. XMODEM Mode
4.3.2. The CRC Function
4.3.3. The Line I.D. Function
4.3.1.1. ASCII Record Mode
4.3.1.2. ASCII Block Mode
4.3.1.3. Binary Block Mode
4.3.1.4. XMODEM Mode
4.3.2. The CRC Function
4.3.3. The Line I.D. Function
4.3.4. Select Compression Mode
4.3.5. Release Data with Command B02
4.3.6. Hold END DATA Message
4.4. Callback Features
4.4.1. Define Callback Parameters
4.4.2. Scheduled Callback
4.4.3. 80 Full Callback
4.4.4. Immediate Callback
4.4.5. No-Data Alarm
4.4.6. Toll Fraud Alarm
4.5. Define Header Message-Auto Execute Command-Report Mode Command String
4.5.1. Header Message
4.5.2. The Auto Execute Command
4.5.3. The Report Mode Command String
4.6. The Data Filter
4.7. The Alarm Filter
5. The No-Data Alarm
5.1. Timer Schedules
5.2. Enabling the No-Data Alarm
6. The Data Filter
6.1. Defining the Data Filter Format
6.2. Defining Data Filter Parameters
6.3. Enabling the Data Filter
6.4. Logical and Relational Operators
6.4.1. Equal To Conditions
6.5. Logical AND OR Conditions
6.5.1. AND Conditions
6.5.2. OR Conditions
6.6. Data Filter Parameter Definition Examples
7. The Alarm Filter
7.1. The Alarm Filter Format
7.1.1. Common Types of Suspect Phone Activity
7.1.2. Defining the Alarm Filter Format
7.2. Alarm Clues
7.2.1. Alarm Clue Definition
7.2.2. Enabling the Alarm Filter
7.2.3. Logical and Relational Operators
7.2.3.1. Logical AND-OR Conditions
7.2.4. Real-Time Variables
7.2.5. Testing Alarm Clues
7.3. Selecting an Alarm Notification Method
7.3.1. Alarm Off
7.3.2. Local Alarm
7.3.3. Remote Alarm
7.3.4. Pager
7.3.5. Report
7.3.6. Pager
7.3.7. Switching Alarm Methods
7.3.8. The Alarm Message
7.4. Responding to a Toll Fraud Alarm
7.4.3. Reset ALM LED and Alarm Port
7.4.4. Displaying Alarm Data
7.4.5. Clear Alarm Condition
7.4.6. Resetting Alarm Clue Counters
7.4.7. The Pass-Through Mode and the Monitor Mode
8. Saving PollCat III Parameters
8.1. B99 Command Options
8.2. Saving Parameters to an ASCII File
8.3. Configuring PollCat III with Saved Parameters
9. Polling Accumulated Data
9.1. The Data Release Mode
9.1.1. Data Release Command Options
9.2. Polling
9.2.1. Example 1 Polling Device Calls PollCat III Via Modem
9.2.4. Example 4 XMODEM Polling
10. Command Reference Guide
10.1. Access to Command Mode
10.2. Command Syntax
10.3. Command Summary
A. Advanced Format and Clue Definition
A.1. Alarm Filter Format Definition
A.2. Alarm Clue Definition
A.2.1. Alarm Clue Examples
A.2.1.1. Repeated Attempts to Access Voice Mail
A.2.1.4. Unusual International Calls
A.2.1.5. Calls to Your Competitors
A.2.1.6. Calls to 900 Numbers
A.2.1.7. Calls From a Particular Extension
A.2.1.8. The Contains String Operator
A.3. Clue Definition Logic
A.3.1. Headers Banners and Other Non-Data
A.3.2. The Comparative Operators
A.3.2.1. Limit the Scope of Comparisons
A.3.2.2. Exclude Non-Data Characteristics
A.3.3. Exact Match with PBX Call Record Format
A.4. Programming Support
B. Cable Installation
C.3. Alarm Port
D. PollCat II Compatibility
D.1. Alarm Filter
D.2. Port Modifications
D.3. Status Screens
D.4. Connection
D.5. Other Modified or Eliminated Commands
E. LED Indicators
F. Specifications
G. Customer Service
H. FCC Statement
I.1. Response Message Summary
Index
4.4.3. Console Port
8.6. Assigning the Data Filter to a Port
14. Scheduled Actions
PollCat III B

7.2.1. Alarm Clue Definition

 

1. Enter the Command Mode and invoke Command ^B81 using the following format:

^B81,clue[specifier]\count\parameters [Enter]

Where: clue Clue Name (Up to 16 characters)

[specifier] (Optional) specifies the Pager I.D. number(s) to be dialed when this clue triggers an alarm, and alphanumeric pager notification is selected. The specifier can be [1], [2], [3], or any combination

(e.g. [123]). count is the Critical Count Level, or the number of times this type of call must occur in order to trigger an alarm (0001 to 9999). parameters are the Call Characteristics, or a

description of the qualities of the type of call to be monitored.

Note the following:

•                      A comma (,) separates ^B81 from clue.

•                      A backslash (\) separates clue or [specifier] from count, and count from parameters.

•                      A backslash (\) is not inserted between clue and [specifier].

•                      When the [specifier] is included, it is always enclosed in a pair of square brackets.

•                      If count is defined as 0000, PollCat III will count calls that match the clue, but will never generate an alarm for that clue.

•                      Alarm Clue parameters will always include at least one variable, at least one operator, and at least one alphanumeric value which describes the characteristics that the clue will monitor.

•                      The format of any numerical values in the Alarm Clue definition must exactly match the format found in the call record. For example, if the record shows the time as "09:00", the parameter definition must also list the time as "09:00", and not "0900" or "9:00".

 

 

---------------------AAAA---------------------­

Figure 7.3: Example Alarm Filter Format

Example: Given the Alarm Filter Format in Figure 7.3, monitor all long distance calls. Generate an alarm when the clue counts 200 long distance calls. Assume you have selected alarm notification by alphanumeric pager, and you want the PollCat III to dial Pager I.D. numbers 1 and 2. The variable "A" represents the first four digits of the number dialed.

This clue would be defined as follows:

^B81,LONG_DIST[12]\200\A=1---[Enter]

Where: LONG_DIST is the Clue Name.

[12] is the Pager I.D. Number Specifier. Instructs PollCat III to dial PAGER ID#1 and PAGER ID#2 when this clue generates an alarm.

200 is the Critical Count Level. A=1---is the parameter definition. Instructs PollCat III to flag and count all calls to any number that begins with a “1”. The remaining three positions are defined as wild card characters (dashes).

Note:

The clue definition must account for each position in the field being monitored. The number of characters indicated in the clue definition must match the number of characters assigned in the format definition.

 

1                     Verify that the clue definition was accepted by the unit. Type ^B83 [Enter]. PollCat III will display a listing of all Alarm Clues, their defined parameters, and counter status. If the Alarm Clue you have just defined does not appear in the listing, carefully repeat Step 1.

2                     To define complex Alarm Filter Parameters that use multiple variables, or AND/OR conditions, please refer to the examples in Appendix A.

3                     To delete any or all of the Alarm Clues, proceed as follows:

 

a) To delete a specific Alarm Clue, type ^B82,clue [Enter]. Where clue is the defined Clue Name.

b) To delete all defined Alarm Clues, type ^B82,* [Enter].

Caution: Alarm Filter Parameters that have been deleted cannot be recovered, unless the configuration has been saved as described in Section 8.