Home WTI User's Guides
cover
1. Introduction
2. Unit Description
2.1. Front Panel Indicators
2.2. Back Panel
3. Hardware Installation
3.1. Set-Up Switches
3.1.1. Default Baud Rate for Computer
3.1.2. Default Baud Rate for PBX Input Ports A and B
3.1.3. Direct Connect Mode
3.1.4. Computer Port Password
3.1.5. Power Up Default
3.2. Connecting the Data Cables and Telephone Line
3.2.1. PBX Inputs A and B
3.2.2. Modem Port
3.2.3. Computer Port
3.3. Connect the AC Power Cable
4. Program Set-Up
4.1.1. Reset Default Parameters - Clear Memory
4.1.2. Set General Parameters
4.1.2.1. Select Duplex Mode
4.1.2.2. Set Clock and Calendar
4.1.2.3. Set Communication Parameters
4.2. Define PBX Data Input Format
4.2.1. Define End-of-Record Character
4.2.2. Strip Non-Printable Codes Function
4.2.3. Time-Date Stamp Function
4.2.4. Enable-Disable Wrap Around Mode
4.3. Define Data Output Format
4.3.1. Select-Configure Data Output Mode
4.3.1.1. ASCII Record Mode
4.3.1.2. ASCII Block Mode
4.3.1.3. Binary Block Mode
4.3.1.4. XMODEM Mode
4.3.2. The CRC Function
4.3.3. The Line I.D. Function
4.3.4. Select Compression Mode
4.3.1.2. ASCII Block Mode
4.3.1.4. XMODEM Mode
4.3.2. The CRC Function
4.3.3. The Line I.D. Function
4.3.1.1. ASCII Record Mode
4.3.1.2. ASCII Block Mode
4.3.1.3. Binary Block Mode
4.3.1.4. XMODEM Mode
4.3.2. The CRC Function
4.3.3. The Line I.D. Function
4.3.4. Select Compression Mode
4.3.5. Release Data with Command B02
4.3.6. Hold END DATA Message
4.4. Callback Features
4.4.1. Define Callback Parameters
4.4.2. Scheduled Callback
4.4.3. 80 Full Callback
4.4.4. Immediate Callback
4.4.5. No-Data Alarm
4.4.6. Toll Fraud Alarm
4.5. Define Header Message-Auto Execute Command-Report Mode Command String
4.5.1. Header Message
4.5.2. The Auto Execute Command
4.5.3. The Report Mode Command String
4.6. The Data Filter
4.7. The Alarm Filter
5. The No-Data Alarm
5.1. Timer Schedules
5.2. Enabling the No-Data Alarm
6. The Data Filter
6.1. Defining the Data Filter Format
6.2. Defining Data Filter Parameters
6.3. Enabling the Data Filter
6.4. Logical and Relational Operators
6.4.1. Equal To Conditions
6.5. Logical AND OR Conditions
6.5.1. AND Conditions
6.5.2. OR Conditions
6.6. Data Filter Parameter Definition Examples
7. The Alarm Filter
7.1. The Alarm Filter Format
7.1.1. Common Types of Suspect Phone Activity
7.1.2. Defining the Alarm Filter Format
7.2. Alarm Clues
7.2.1. Alarm Clue Definition
7.2.2. Enabling the Alarm Filter
7.2.3. Logical and Relational Operators
7.2.3.1. Logical AND-OR Conditions
7.2.4. Real-Time Variables
7.2.5. Testing Alarm Clues
7.3. Selecting an Alarm Notification Method
7.3.1. Alarm Off
7.3.2. Local Alarm
7.3.3. Remote Alarm
7.3.4. Pager
7.3.5. Report
7.3.6. Pager
7.3.7. Switching Alarm Methods
7.3.8. The Alarm Message
7.4. Responding to a Toll Fraud Alarm
7.4.3. Reset ALM LED and Alarm Port
7.4.4. Displaying Alarm Data
7.4.5. Clear Alarm Condition
7.4.6. Resetting Alarm Clue Counters
7.4.7. The Pass-Through Mode and the Monitor Mode
8. Saving PollCat III Parameters
8.1. B99 Command Options
8.2. Saving Parameters to an ASCII File
8.3. Configuring PollCat III with Saved Parameters
9. Polling Accumulated Data
9.1. The Data Release Mode
9.1.1. Data Release Command Options
9.2. Polling
9.2.1. Example 1 Polling Device Calls PollCat III Via Modem
9.2.4. Example 4 XMODEM Polling
10. Command Reference Guide
10.1. Access to Command Mode
10.2. Command Syntax
10.3. Command Summary
A. Advanced Format and Clue Definition
A.1. Alarm Filter Format Definition
A.2. Alarm Clue Definition
A.2.1. Alarm Clue Examples
A.2.1.1. Repeated Attempts to Access Voice Mail
A.2.1.4. Unusual International Calls
A.2.1.5. Calls to Your Competitors
A.2.1.6. Calls to 900 Numbers
A.2.1.7. Calls From a Particular Extension
A.2.1.8. The Contains String Operator
A.3. Clue Definition Logic
A.3.1. Headers Banners and Other Non-Data
A.3.2. The Comparative Operators
A.3.2.1. Limit the Scope of Comparisons
A.3.2.2. Exclude Non-Data Characteristics
A.3.3. Exact Match with PBX Call Record Format
A.4. Programming Support
B. Cable Installation
C.3. Alarm Port
D. PollCat II Compatibility
D.1. Alarm Filter
D.2. Port Modifications
D.3. Status Screens
D.4. Connection
D.5. Other Modified or Eliminated Commands
E. LED Indicators
F. Specifications
G. Customer Service
H. FCC Statement
I.1. Response Message Summary
Index
4.4.3. Console Port
8.6. Assigning the Data Filter to a Port
14. Scheduled Actions
PollCat III B

A.2.1.8. The Contains String Operator

 

This Alarm Clue provides an example of how the "Contains String" operator ($) can be used to search an entire field for a specific text string, without regard for the string's position within the field. This is useful in cases where the call record includes a field with right justified numbers (e.g. the number dialed).

The clue will be named 900NOS and the critical counter value will be set at 100 calls.

 

 AAAAAAAAAAAAAAAAA

Where A is the field that lists the number dialed.

In this example, the PBX also records digits entered after the call has connected. This is often seen in cases where the caller is given the option to press numbers in order to access a specific department or extension. In the third line of the example, the digits "11#2" represent digits entered after the call was connected.

Clue Definition:

^B81,900NOS\100\A$1900

Where: 900NOS is the Alarm Clue name.

100 is the number of calls required to generate an alarm.

A$1900 Tells PollCat III to count calls that have the string "1900" anywhere in the "A" field. When the "$" operator is used, wild card characters are not used to fill the remaining digits in the field.

Note:

When the "Contains String" operator is used, the clue may also count call records that do not fit the intended purpose of the clue. For example, the clue in this example would also count calls to any number that contains the string "1900", such as "555-1900".