Home WTI User's Guides
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1. Introduction
2. Unit Description
2.1. Front Panel Indicators
2.2. Back Panel
3. Hardware Installation
3.1.1. AC Powered Units
3.1.2. DC Powered Units
3.2. Set-Up Switches
3.2.1. Default Baud Rate for Console Port
3.2.2. Default Baud Rate for PBX Port A PBX Port B and AUX Port
3.2.3. Dialback Security Mode
3.2.4. Console Port Password
3.2.5. Power Up Default
3.3. Reset to Defaults
3.4.1. PBX Inputs A and B and AUX Port
3.4.2. Modem Port
3.4.3. Console Port
3.4.4. Network Port
4. Configuration
4.1. Access to the Command Mode
4.2. Menu System Conventions
4.2.1. Script Access to Menu Functions
4.3. Set System Parameters
4.4. Port Configuration
4.4.1. PBX Port A and PBX Port B
4.4.2. Auxiliary Port Configuration
4.4.3. Console Port Configuration
4.4.4. Modem Port Configuration
4.4.4.1. Dialback Security
4.4.5. Network Port Configuration
5. Menu System Description
5.1. Software Tree
6. Status Screens
6.1. Buffer Status Screen
6.2. File List Screen
6.3. System Status Screen
6.4. Scheduled Action Status Screens
6.5. Dialback Security Status Screen
6.6. Data Filters Alarms Status Screen
6.7. Alarm Condition Status Screen
6.8. Alarm Filter Clue Status Screens
6.10. 80 Full Alarm Status Screen
6.11. Input Contact Alarm Status Screen
6.12. Reason for Action Screen
6.13. PBX Port Status Screens
6.14. Auxiliary Port Status Screen
6.15. Console Port Status Screen
6.16. Modem Port Status Screen
6.17. Network Port Status Screen
6.18. Network Status Screen
7. The Data Filters
7.1. The Data Filter Configuration Menus
7.2. Defining the Data Filter Format
7.3. Defining Data Filter Clues
7.4. Logical and Relational Operators
7.4.1. Logical AND-OR Conditions
7.4.1.1. Logical AND Conditions
7.4.1.2. Logical OR Conditions
7.4.2. The Contains String Operator
7.5. Real Time Variables
7.6. Assigning the Data Filter to a Port
7.6. Assigning the Data Filter to a Port
8. The Alarm Filters
8.1. Common Types of Suspect Phone Activity
8.2. The Alarm Configuration Menu
8.2.1. Default Alarm Filter Actions
8.3. The Alarm Filter Configuration Menus
8.4. Defining the Alarm Filter Format
8.5. Defining the Alarm Filter Clues
8.5.1. Alarm Clue Definition
8.5.2. Editing and Deleting Clues
8.6. Logical and Relational Operators
8.6.1. Logical AND-OR Conditions
8.6.1.1. Logical AND Conditions
8.6.1.2. Logical OR Conditions
8.6.2. The Contains String Operator
8.7. Real Time Variables
8.8. Assigning the Alarm Filter to a Port
8.9. Match Parameter Definition Examples
9. PBX Inactivity Alarms
9.1. Schedules and Timers
9.2. Enabling the PBX Inactivity Alarm
10. The 80 Full Alarm
11. The Input Contact Alarms
11.1. The Optional IO Monitor
11.2. Configuring the Input Contact Alarm
12. Alarm Actions
12.1. Alarm Actions for Alarm Filter Clues
12.2. Alarm Action Summary
12.2.1. None
12.2.2. Callout
12.2.3. Alphanumeric Page
12.2.4. Numeric Page
12.2.5. SNMP Trap
12.2.6. Output Contact
12.2.7. Console
12.3. The Auto Execute Function
13. Scheduled Actions
14. Saving NetLink Parameters
14.1. Saving Parameters to Flash Memory
14.2. Saving and Restoring Parameters from an ASCII File
14.2.1. Saving Parameters to an ASCII File
14.2.2. Saving Parameters to an ASCII File
14.3. Configuring NetLink with Saved Parameters
15. Buffer Functions
15.1. Memory Partitions and Shared Data
15.1.1. Partitions and Files
15.1.2. Setting the Partition
15.1.3. Releasing the Partition
15.2. Menu Driven Data Release
15.2.1. The Buffer Functions Menu
15.2.2. Read Session Parameters
15.3. Command Driven Data Release
15.3.1. Command B00
15.3.2. The B01 Command Line
15.3.3. Command B01 Examples
15.3.4. Other Commands Used During Data Release
15.4. Retrieving Data Using FTP Push
15.4.2. FTP Push Start Time
15.5. The FTP Server Feature
15.5.1. Configuring the FTP Server Feature
15.5.2. Retrieving Data Using FTP Server
15.5.3. File Names for the FTP Server Function
15.5.5. Response Messages Generated by the FTP Server Function
15.6. The Auto Delete Function
15.7. Zmodem Data Release Mode
16. Other Menu Functions
16.1. System Functions
16.1.1. Security Level
16.1.2. Pass-Through Mode
16.1.3. Monitor Mode
16.1.4. Clear Alarm Condition
16.1.5. Clear Alarm Counters
16.1.6. Download Parameters
16.1.7. Audit Trail
16.1.8. Upload Firmware
16.2. System Diagnostics
16.2.1. Load and Test Memory
16.2.2. Send Test Message
16.2.3. Test Pager
16.2.4. Send Test SNMP Trap
16.3. Default Parameters
17.3. Real Time Mode
17.4. Selective Read
17.5. Multiple Telnet Connections
17.5.1. Conflicts with Other Command Ports
18. Command Reference Guide
18.1. Command Mode Access
18.2. Command Syntax
18.3. Command Help
18.4. Command Summary
A. Specifications
B.2. Console Port
B.2.1. NetLink Console Port
B.2.2. NetLink Console Port
C. Cable Installation
D. Supervisor Functions and User Functions
D.1. Security Mode at Start Up
D.2. Dialback Security
D.3. Supervisor Mode and User Mode Functions
E. Alarm Clue Definition Tips
E.1. Headers Banners and Other Non-Data
E.1.1. The Comparative Operators
E.1.1.1. Limit Comparisons
E.1.1.2. Exclude Non-Data Characteristics
E.1.2. Exact Match with PBX Call Record Format
E.2. Programming Support
F. Customer Service
G. Bxx Command Summary
Index
2.1. Front Panel Indicators
PollCat NetLink

10. The 80 Full Alarm

 

The 80% Full Alarm is designed to notify the user when internal memory becomes approximately 80% Full. NetLink can send an SNMP Trap, call a modem or pager, or contact the user via the Console Port. This Alarm can also execute a user-defined command string or open/close the optional Output Contacts.

To configure the alarm, go to the Main Menu. Type 25 and press [Enter] to access the Alarm Configuration menu. When the menu appears, type 5 and press [Enter]. The 80% Full Alarm Configuration Menu (Figure 10.1) offers the following options:

1                     80% Full Alarm: Enables/disables the 80% Full Alarm. In order to function, the alarm must be enabled.

2                     Action: Determines how NetLink will react when an 80% Full Alarm is generated. The options are None, Callout, Alphanumeric Page, Numeric Page, SNMP Trap, Output Contact, or Console action. For more information, please refer to Section 12.

3                     Phone Number: The number dialed for a callout or page.

 

Note: For Numeric Paging, this prompt can specify both a phone number and numeric "message". In this case, the number is entered as follows:

PHONENO@MESSAGENO#

Where PHONENO is the pager number, and MESSAGENO is any number that notifies the user that an alarm has occurred. For example, to dial 555-1212 and send the message "999", item 3 would be defined as "5551212@999#".

1                     Pager ID 1: The first Pager ID Number dialed for an Alphanumeric Page action. NetLink can dial up to three pagers for this alarm.

2                     The second Pager ID Number for the 80% Full Alarm.

3                     The third Pager ID Number for the 80% Full Alarm.

 

80% FULL ALARM:

1. 80% Full Alarm: Off

2. Action: None

3. Phone #: (undefined)

4. Pager ID 1: (undefined)

5. Pager ID 2: (undefined)

6. Pager ID 3: (undefined)

7. SNMP Mgmt: Manager #1

8. Output Contacts 1/2/3/4: -/-/-/­

9. Message: (undefined)

10. Auto Execute: Off

11. Execute Cmds: (undefined) (Cont.)

 

Enter Selection, Press <ESC> to return to previous menu ...

Figure 10.1: 80% Full Alarm Configuration Menu

7. SNMP Management: The network manager that will receive SNMP Traps generated by this alarm. This item selects one, both or none of the two available SNMP Managers. IP Addresses for these SNMP Managers are defined via the Network Port Configuration Menu.

8. Output Contacts: (Optional) Defines the open/close operation that will be performed by the optional Output Contacts when this alarm generates an Output Contact action. An "O" indicates the contact will be opened, "C" indicates the contact will be closed, and a dash (-) indicates that the status of the contact will not be changed.

9. Message: The message sent when a Callout, Alphanumeric Page, SNMP Trap or Console action is generated.

10. Auto Execute: If enabled, NetLink will execute the command string defined under item 11 when a Callout or Console action is generated by this alarm.

11. Execute Commands: The Auto-Execute command string. This command string consists of a series of ^Bxx commands with each command separated by a backslash and forward slash character (e.g. \/03\/01). ^Bxx commands are discussed further in Section 18. For more information, please refer to the example in Section 12.3. (Up to 64 characters; Default = undefined).

 

Note: In order for Auto Execute to function, item 10 must be enabled, the command string must be defined, and either a Callout or Console action must be selected.

68�l:H>� @" Switzerland","sans-serif";mso-bidi-font-family:"BCHLE A+ Switzerland"'>Note: For Numeric Paging, this prompt can specify both the pager number and a numeric "message", as follows:

 

PHONENO@MESSAGENO#

Where PHONENO is the phone number, and MESSAGENO is any user-selected number which will notify the receiver that an alarm has occurred. For example, to dial 555-1212 and send the message "123", item 14 would be defined as "5551212@123#".

 

15. Pager ID 1: The first Pager ID number dialed for an alphanumeric page. NetLink can dial up to three pagers for each inactivity alarm.

16. Pager ID 2: The second Pager ID Number for this Alarm.

17. Pager ID 3: The third Pager ID Number for this Alarm.

18. SNMP Management: The network manager that will receive SNMP Traps generated by this alarm. This selects one, both or none of two available SNMP Managers. The IP addresses for each manager are defined via the Network Port Configuration Menu.

19. Output Contacts: The open/close operation performed by the optional Output Contacts when this alarm generates an Output Contact action. "C" indicates the Output Contact will close when an alarm is generated, "O" indicates the contact will open, and a dash (-) indicates that the status of the contact will not be changed.

20. Message: The message that is sent when a Callout, Alphanumeric Page, SNMP Trap, or Console action is generated by this alarm.

21. Auto Execute: If enabled, NetLink will execute the command string defined under item 22 when a callout or console action is generated by this alarm.

22. Execute Commands: The command string performed when the Auto Execute feature is enabled, and a callout or console action is generated. This command string consists of a series of ^Bxx commands, which are listed in the Command Help Screen, and discussed further in Section 18. For more information, please refer to Section 12.3. (Up to 64 characters; Default = undefined).

 

Example: To send the Site ID Message and then send all alarm records, the Auto Execute Command String would be defined as "03/01,ALM".

Notes:

•                      When the Auto-Execute string is defined, commands are entered without the ^B character, and each individual command is separated by a slash character.

•                      In order for the Auto Execute feature to function, item 21 must be enabled, the command string must be defined under item 22, and the action must be set at either Callout or Console.

 

in 5.�27hiH>� @" t'>

|OUT|12135551212

|30:15|05.75|

 

-AAAAA-BBB-CCCCC------------DDDDDDD-----------EEEEE------­

Figure 8.8: Alarm Filter Format; Match Parameters Example 2

Where: A is the time the call was received or placed. D is the first seven digits of the number dialed.

Match Parameters for this Alarm Clue would be defined as follows:

(A>18:00+A<07:00)*D=1-----­

Where:

(A>18:00+A<07:00)

 

Example 3: Lengthy International Calls

This clue requires that you are familiar with the average duration of international calls placed in the course of a normal day. For example, if your average international call lasts about 10 minutes, and you are suddenly billed for a two hour call, this could indicate phone abuse.

For this example, assume that the Alarm Filter Format is defined as shown below. Note that the first three lines in Figure 8.9 are sample call records, and the fourth line is the Alarm Filter Format. The variables A, B, and C are not used for this clue.

 

AAAAA-BBB-CCCCC------------DDDDDDD-----------EEEEE------­

Figure 8.9: Alarm Filter Format; Match Parameters Example 3

Where: D is the field that lists the first seven digits of the number dialed. E is the field that lists the call duration.

Match Parameters for this Alarm Clue would be defined as follows:

D=011----*E>=20:00

Where:

D=011----Counts calls where the first three digits of the number dialed are "011". The remaining 4 digits are entered as wild card characters (-).

* is the logical AND operator. E>=20:00 Counts calls that last 20 minutes or longer.

Example 4: The "Contains String" Operator ($)

This clue provides an example of how the "Contains String" operator ($) can search a field for a specific text string, without regard for the string's position within the field. This is useful in cases where the call record includes a field with right justified numbers (e.g. the number dialed).

For this example, assume that the Alarm Filter Format is defined as shown below. Note that the first three lines in Figure 8.10 are sample call records, and the fourth line is the Alarm Filter Format.

Text Box: |08:18|067|R.JONES 	|OUT| 	5553333|05:36|00.75| 
|08:20|091|R.PETERS 	|OUT| 	19005551212|31:07|41.00| 
|08:21|002|P.BROWN 	|OUT| 	1900555444411#2|00:57|00.20|

----------------------------AAAAAAAAAAAAAAAAA------------­

Figure 8.10: Alarm Filter Format; Match Parameters Example 4

Where A is the field that lists the number dialed.

In this example, the PBX also records digits entered after the call has connected. This is often seen in cases where the caller is prompted to press numbers in order to access a specific department or extension. In the third line of the example, the digits "11#2" represent digits entered after the call was connected.

Match Parameters for this Alarm Clue would be defined as follows:

A$1900

Where A$1900 tells NetLink to count calls that have the string "1900" anywhere in the "A" field. When the "$" operator is used, wild card characters are not used to fill the remaining digits.

Note: When the "Contains String" operator is used, the clue may also count call records that do not fit the intended purpose of the clue. For example, the clue in this example would also count calls to any number that contains the string "1900", such as "555-1900".