Home WTI User's Guides
cover
1. Introduction
2. Unit Description
2.1. Front Panel Indicators
2.2. Back Panel
3. Hardware Installation
3.1.1. AC Powered Units
3.1.2. DC Powered Units
3.2. Set-Up Switches
3.2.1. Default Baud Rate for Console Port
3.2.2. Default Baud Rate for PBX Port A PBX Port B and AUX Port
3.2.3. Dialback Security Mode
3.2.4. Console Port Password
3.2.5. Power Up Default
3.3. Reset to Defaults
3.4.1. PBX Inputs A and B and AUX Port
3.4.2. Modem Port
3.4.3. Console Port
3.4.4. Network Port
4. Configuration
4.1. Access to the Command Mode
4.2. Menu System Conventions
4.2.1. Script Access to Menu Functions
4.3. Set System Parameters
4.4. Port Configuration
4.4.1. PBX Port A and PBX Port B
4.4.2. Auxiliary Port Configuration
4.4.3. Console Port Configuration
4.4.4. Modem Port Configuration
4.4.4.1. Dialback Security
4.4.5. Network Port Configuration
5. Menu System Description
5.1. Software Tree
6. Status Screens
6.1. Buffer Status Screen
6.2. File List Screen
6.3. System Status Screen
6.4. Scheduled Action Status Screens
6.5. Dialback Security Status Screen
6.6. Data Filters Alarms Status Screen
6.7. Alarm Condition Status Screen
6.8. Alarm Filter Clue Status Screens
6.10. 80 Full Alarm Status Screen
6.11. Input Contact Alarm Status Screen
6.12. Reason for Action Screen
6.13. PBX Port Status Screens
6.14. Auxiliary Port Status Screen
6.15. Console Port Status Screen
6.16. Modem Port Status Screen
6.17. Network Port Status Screen
6.18. Network Status Screen
7. The Data Filters
7.1. The Data Filter Configuration Menus
7.2. Defining the Data Filter Format
7.3. Defining Data Filter Clues
7.4. Logical and Relational Operators
7.4.1. Logical AND-OR Conditions
7.4.1.1. Logical AND Conditions
7.4.1.2. Logical OR Conditions
7.4.2. The Contains String Operator
7.5. Real Time Variables
7.6. Assigning the Data Filter to a Port
7.6. Assigning the Data Filter to a Port
8. The Alarm Filters
8.1. Common Types of Suspect Phone Activity
8.2. The Alarm Configuration Menu
8.2.1. Default Alarm Filter Actions
8.3. The Alarm Filter Configuration Menus
8.4. Defining the Alarm Filter Format
8.5. Defining the Alarm Filter Clues
8.5.1. Alarm Clue Definition
8.5.2. Editing and Deleting Clues
8.6. Logical and Relational Operators
8.6.1. Logical AND-OR Conditions
8.6.1.1. Logical AND Conditions
8.6.1.2. Logical OR Conditions
8.6.2. The Contains String Operator
8.7. Real Time Variables
8.8. Assigning the Alarm Filter to a Port
8.9. Match Parameter Definition Examples
9. PBX Inactivity Alarms
9.1. Schedules and Timers
9.2. Enabling the PBX Inactivity Alarm
10. The 80 Full Alarm
11. The Input Contact Alarms
11.1. The Optional IO Monitor
11.2. Configuring the Input Contact Alarm
12. Alarm Actions
12.1. Alarm Actions for Alarm Filter Clues
12.2. Alarm Action Summary
12.2.1. None
12.2.2. Callout
12.2.3. Alphanumeric Page
12.2.4. Numeric Page
12.2.5. SNMP Trap
12.2.6. Output Contact
12.2.7. Console
12.3. The Auto Execute Function
13. Scheduled Actions
14. Saving NetLink Parameters
14.1. Saving Parameters to Flash Memory
14.2. Saving and Restoring Parameters from an ASCII File
14.2.1. Saving Parameters to an ASCII File
14.2.2. Saving Parameters to an ASCII File
14.3. Configuring NetLink with Saved Parameters
15. Buffer Functions
15.1. Memory Partitions and Shared Data
15.1.1. Partitions and Files
15.1.2. Setting the Partition
15.1.3. Releasing the Partition
15.2. Menu Driven Data Release
15.2.1. The Buffer Functions Menu
15.2.2. Read Session Parameters
15.3. Command Driven Data Release
15.3.1. Command B00
15.3.2. The B01 Command Line
15.3.3. Command B01 Examples
15.3.4. Other Commands Used During Data Release
15.4. Retrieving Data Using FTP Push
15.4.2. FTP Push Start Time
15.5. The FTP Server Feature
15.5.1. Configuring the FTP Server Feature
15.5.2. Retrieving Data Using FTP Server
15.5.3. File Names for the FTP Server Function
15.5.5. Response Messages Generated by the FTP Server Function
15.6. The Auto Delete Function
15.7. Zmodem Data Release Mode
16. Other Menu Functions
16.1. System Functions
16.1.1. Security Level
16.1.2. Pass-Through Mode
16.1.3. Monitor Mode
16.1.4. Clear Alarm Condition
16.1.5. Clear Alarm Counters
16.1.6. Download Parameters
16.1.7. Audit Trail
16.1.8. Upload Firmware
16.2. System Diagnostics
16.2.1. Load and Test Memory
16.2.2. Send Test Message
16.2.3. Test Pager
16.2.4. Send Test SNMP Trap
16.3. Default Parameters
17.3. Real Time Mode
17.4. Selective Read
17.5. Multiple Telnet Connections
17.5.1. Conflicts with Other Command Ports
18. Command Reference Guide
18.1. Command Mode Access
18.2. Command Syntax
18.3. Command Help
18.4. Command Summary
A. Specifications
B.2. Console Port
B.2.1. NetLink Console Port
B.2.2. NetLink Console Port
C. Cable Installation
D. Supervisor Functions and User Functions
D.1. Security Mode at Start Up
D.2. Dialback Security
D.3. Supervisor Mode and User Mode Functions
E. Alarm Clue Definition Tips
E.1. Headers Banners and Other Non-Data
E.1.1. The Comparative Operators
E.1.1.1. Limit Comparisons
E.1.1.2. Exclude Non-Data Characteristics
E.1.2. Exact Match with PBX Call Record Format
E.2. Programming Support
F. Customer Service
G. Bxx Command Summary
Index
2.1. Front Panel Indicators
PollCat NetLink

12.1. Alarm Actions for Alarm Filter Clues

 

When an alarm is generated, NetLink can call a modem or pager, send an SNMP Trap, contact the user via the Console Port, or switch the optional Output Contacts On or Off. These tasks are referred to as "Alarm Actions".

The Alarm Actions discussed in this chapter can be applied to Toll Fraud Alarms, PBX Inactivity Alarms, the 80% Full Alarm, or the Input Contact Alarms. In addition, NetLink can also perform these Alarm Actions according to a user-defined schedule, as described in Section 13.

The configuration menu for each individual alarm is used to select the specific action that will be performed when the alarm is triggered. The alarm configuration menus offer the following Alarm Actions:

•                      None: When an alarm is generated, NetLink will not attempt to contact the user, or open or close the Output Contacts. Call records will continue to be flagged, counted and sorted.

•                      Callout: When an alarm is generated, NetLink will call a user-specified modem number in order to download data or report conditions.

•                      Alphanumeric Page: When an alarm is generated, NetLink will dial up to three alphanumeric pagers.

•                      Numeric Page: When an alarm is generated, NetLink will dial one numeric pager.

•                      SNMP Trap: When an alarm is generated, NetLink will send an SNMP Trap to the selected SNMP manager.

•                      Output Contact: When an alarm is generated, NetLink will open or close the optional Output Contacts.

•                      Console: When an alarm is generated, NetLink will contact the device connected to the Console Port in order to download data or report conditions.

indo*ot>8�' HY� yle='mso-list:Ignore'>•          Weekend Alarm

 

•          Weekend Schedule/Timer 1 (For Busy Periods)

•          Weekend Schedule/Timer 2 (For Slow Periods)

 

='AX-i�Y' �3' font-family:"BACIO N+ Times New Roman","serif"; mso-bidi-font-family:"BACIO N+ Times New Roman"'>cannot be recovered. 

 

NetLink allows the definition of up to sixteen Alarm Clues for each of the two Alarm Filters. Each clue can be assigned its own individual Alarm Action. For example, when one Alarm Clue is triggered, the unit may perform a callout, when another Clue is triggered, the unit may perform an Output Contact operation.

In addition, each clue can be assigned separate callout numbers or pager numbers. When Alphanumeric Page is selected, up to three different Pager ID Numbers can be assigned to each clue. This allows the NetLink to direct calls to a specific employee, depending on the nature of the alarm.

When Alarm Filters are configured, NetLink provides the option of defining default Alarm Actions that can be applied to all newly defined clues. In cases where an identical action will be applied to a series of clues, this allows you to enter action parameters for all clues without manually entering specifications for each clue. Note that these default parameters are not applied to the PBX Inactivity Alarms, 80% Full Alarm, or Output Contact Alarms.

gte m�� 0>؏ (9 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

When an alarm is generated, NetLink can call a modem or pager, send an SNMP Trap, contact the user via the Console Port, or switch the optional Output Contacts On or Off. These tasks are referred to as "Alarm Actions".

The Alarm Actions discussed in this chapter can be applied to Toll Fraud Alarms, PBX Inactivity Alarms, the 80% Full Alarm, or the Input Contact Alarms. In addition, NetLink can also perform these Alarm Actions according to a user-defined schedule, as described in Section 13.

The configuration menu for each individual alarm is used to select the specific action that will be performed when the alarm is triggered. The alarm configuration menus offer the following Alarm Actions:

•                      None: When an alarm is generated, NetLink will not attempt to contact the user, or open or close the Output Contacts. Call records will continue to be flagged, counted and sorted.

•                      Callout: When an alarm is generated, NetLink will call a user-specified modem number in order to download data or report conditions.

•                      Alphanumeric Page: When an alarm is generated, NetLink will dial up to three alphanumeric pagers.

•                      Numeric Page: When an alarm is generated, NetLink will dial one numeric pager.

•                      SNMP Trap: When an alarm is generated, NetLink will send an SNMP Trap to the selected SNMP manager.

•                      Output Contact: When an alarm is generated, NetLink will open or close the optional Output Contacts.

•                      Console: When an alarm is generated, NetLink will contact the device connected to the Console Port in order to download data or report conditions.

indo*ot>8�' HY� yle='mso-list:Ignore'>•          Weekend Alarm

 

•          Weekend Schedule/Timer 1 (For Busy Periods)

•          Weekend Schedule/Timer 2 (For Slow Periods)

 

='AX-i�Y' �3' font-family:"BACIO N+ Times New Roman","serif"; mso-bidi-font-family:"BACIO N+ Times New Roman"'>cannot be recovered. 

 

NetLink allows the definition of up to sixteen Alarm Clues for each of the two Alarm Filters. Each clue can be assigned its own individual Alarm Action. For example, when one Alarm Clue is triggered, the unit may perform a callout, when another Clue is triggered, the unit may perform an Output Contact operation.

In addition, each clue can be assigned separate callout numbers or pager numbers. When Alphanumeric Page is selected, up to three different Pager ID Numbers can be assigned to each clue. This allows the NetLink to direct calls to a specific employee, depending on the nature of the alarm.

When Alarm Filters are configured, NetLink provides the option of defining default Alarm Actions that can be applied to all newly defined clues. In cases where an identical action will be applied to a series of clues, this allows you to enter action parameters for all clues without manually entering specifications for each clue. Note that these default parameters are not applied to the PBX Inactivity Alarms, 80% Full Alarm, or Output Contact Alarms.

gte m�� 0>؏ (9 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

When an alarm is generated, NetLink can call a modem or pager, send an SNMP Trap, contact the user via the Console Port, or switch the optional Output Contacts On or Off. These tasks are referred to as "Alarm Actions".

The Alarm Actions discussed in this chapter can be applied to Toll Fraud Alarms, PBX Inactivity Alarms, the 80% Full Alarm, or the Input Contact Alarms. In addition, NetLink can also perform these Alarm Actions according to a user-defined schedule, as described in Section 13.

The configuration menu for each individual alarm is used to select the specific action that will be performed when the alarm is triggered. The alarm configuration menus offer the following Alarm Actions:

•                      None: When an alarm is generated, NetLink will not attempt to contact the user, or open or close the Output Contacts. Call records will continue to be flagged, counted and sorted.

•                      Callout: When an alarm is generated, NetLink will call a user-specified modem number in order to download data or report conditions.

•                      Alphanumeric Page: When an alarm is generated, NetLink will dial up to three alphanumeric pagers.

•                      Numeric Page: When an alarm is generated, NetLink will dial one numeric pager.

•                      SNMP Trap: When an alarm is generated, NetLink will send an SNMP Trap to the selected SNMP manager.

•                      Output Contact: When an alarm is generated, NetLink will open or close the optional Output Contacts.

•                      Console: When an alarm is generated, NetLink will contact the device connected to the Console Port in order to download data or report conditions.

indo*ot>8�' HY� yle='mso-list:Ignore'>•          Weekend Alarm

 

•          Weekend Schedule/Timer 1 (For Busy Periods)

•          Weekend Schedule/Timer 2 (For Slow Periods)

 

='AX-i�Y' �3' font-family:"BACIO N+ Times New Roman","serif"; mso-bidi-font-family:"BACIO N+ Times New Roman"'>cannot be recovered. 

 

NetLink allows the definition of up to sixteen Alarm Clues for each of the two Alarm Filters. Each clue can be assigned its own individual Alarm Action. For example, when one Alarm Clue is triggered, the unit may perform a callout, when another Clue is triggered, the unit may perform an Output Contact operation.

In addition, each clue can be assigned separate callout numbers or pager numbers. When Alphanumeric Page is selected, up to three different Pager ID Numbers can be assigned to each clue. This allows the NetLink to direct calls to a specific employee, depending on the nature of the alarm.

When Alarm Filters are configured, NetLink provides the option of defining default Alarm Actions that can be applied to all newly defined clues. In cases where an identical action will be applied to a series of clues, this allows you to enter action parameters for all clues without manually entering specifications for each clue. Note that these default parameters are not applied to the PBX Inactivity Alarms, 80% Full Alarm, or Output Contact Alarms.

gte m�� 0>؏ (9 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

When an alarm is generated, NetLink can call a modem or pager, send an SNMP Trap, contact the user via the Console Port, or switch the optional Output Contacts On or Off. These tasks are referred to as "Alarm Actions".

The Alarm Actions discussed in this chapter can be applied to Toll Fraud Alarms, PBX Inactivity Alarms, the 80% Full Alarm, or the Input Contact Alarms. In addition, NetLink can also perform these Alarm Actions according to a user-defined schedule, as described in Section 13.

The configuration menu for each individual alarm is used to select the specific action that will be performed when the alarm is triggered. The alarm configuration menus offer the following Alarm Actions:

•                      None: When an alarm is generated, NetLink will not attempt to contact the user, or open or close the Output Contacts. Call records will continue to be flagged, counted and sorted.

•                      Callout: When an alarm is generated, NetLink will call a user-specified modem number in order to download data or report conditions.

•                      Alphanumeric Page: When an alarm is generated, NetLink will dial up to three alphanumeric pagers.

•                      Numeric Page: When an alarm is generated, NetLink will dial one numeric pager.

•                      SNMP Trap: When an alarm is generated, NetLink will send an SNMP Trap to the selected SNMP manager.

•                      Output Contact: When an alarm is generated, NetLink will open or close the optional Output Contacts.

•                      Console: When an alarm is generated, NetLink will contact the device connected to the Console Port in order to download data or report conditions.

indo*ot>8�' HY� yle='mso-list:Ignore'>•          Weekend Alarm

 

•          Weekend Schedule/Timer 1 (For Busy Periods)

•          Weekend Schedule/Timer 2 (For Slow Periods)

 

='AX-i�Y' �3' font-family:"BACIO N+ Times New Roman","serif"; mso-bidi-font-family:"BACIO N+ Times New Roman"'>cannot be recovered. 

 

NetLink allows the definition of up to sixteen Alarm Clues for each of the two Alarm Filters. Each clue can be assigned its own individual Alarm Action. For example, when one Alarm Clue is triggered, the unit may perform a callout, when another Clue is triggered, the unit may perform an Output Contact operation.

In addition, each clue can be assigned separate callout numbers or pager numbers. When Alphanumeric Page is selected, up to three different Pager ID Numbers can be assigned to each clue. This allows the NetLink to direct calls to a specific employee, depending on the nature of the alarm.

When Alarm Filters are configured, NetLink provides the option of defining default Alarm Actions that can be applied to all newly defined clues. In cases where an identical action will be applied to a series of clues, this allows you to enter action parameters for all clues without manually entering specifications for each clue. Note that these default parameters are not applied to the PBX Inactivity Alarms, 80% Full Alarm, or Output Contact Alarms.

gte m�� 0>؏ (9 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

When an alarm is generated, NetLink can call a modem or pager, send an SNMP Trap, contact the user via the Console Port, or switch the optional Output Contacts On or Off. These tasks are referred to as "Alarm Actions".

The Alarm Actions discussed in this chapter can be applied to Toll Fraud Alarms, PBX Inactivity Alarms, the 80% Full Alarm, or the Input Contact Alarms. In addition, NetLink can also perform these Alarm Actions according to a user-defined schedule, as described in Section 13.

The configuration menu for each individual alarm is used to select the specific action that will be performed when the alarm is triggered. The alarm configuration menus offer the following Alarm Actions:

•                      None: When an alarm is generated, NetLink will not attempt to contact the user, or open or close the Output Contacts. Call records will continue to be flagged, counted and sorted.

•                      Callout: When an alarm is generated, NetLink will call a user-specified modem number in order to download data or report conditions.

•                      Alphanumeric Page: When an alarm is generated, NetLink will dial up to three alphanumeric pagers.

•                      Numeric Page: When an alarm is generated, NetLink will dial one numeric pager.

•                      SNMP Trap: When an alarm is generated, NetLink will send an SNMP Trap to the selected SNMP manager.

•                      Output Contact: When an alarm is generated, NetLink will open or close the optional Output Contacts.

•                      Console: When an alarm is generated, NetLink will contact the device connected to the Console Port in order to download data or report conditions.

indo*ot>8�' HY� yle='mso-list:Ignore'>•          Weekend Alarm

 

•          Weekend Schedule/Timer 1 (For Busy Periods)

•          Weekend Schedule/Timer 2 (For Slow Periods)

 

='AX-i�Y' �3' font-family:"BACIO N+ Times New Roman","serif"; mso-bidi-font-family:"BACIO N+ Times New Roman"'>cannot be recovered.