Home WTI User's Guides
cover
1. Introduction
2. Unit Description
2.1. Front Panel Indicators
2.2. Back Panel
3. Hardware Installation
3.1.1. AC Powered Units
3.1.2. DC Powered Units
3.2. Set-Up Switches
3.2.1. Default Baud Rate for Console Port
3.2.2. Default Baud Rate for PBX Port A PBX Port B and AUX Port
3.2.3. Dialback Security Mode
3.2.4. Console Port Password
3.2.5. Power Up Default
3.3. Reset to Defaults
3.4.1. PBX Inputs A and B and AUX Port
3.4.2. Modem Port
3.4.3. Console Port
3.4.4. Network Port
4. Configuration
4.1. Access to the Command Mode
4.2. Menu System Conventions
4.2.1. Script Access to Menu Functions
4.3. Set System Parameters
4.4. Port Configuration
4.4.1. PBX Port A and PBX Port B
4.4.2. Auxiliary Port Configuration
4.4.3. Console Port Configuration
4.4.4. Modem Port Configuration
4.4.4.1. Dialback Security
4.4.5. Network Port Configuration
5. Menu System Description
5.1. Software Tree
6. Status Screens
6.1. Buffer Status Screen
6.2. File List Screen
6.3. System Status Screen
6.4. Scheduled Action Status Screens
6.5. Dialback Security Status Screen
6.6. Data Filters Alarms Status Screen
6.7. Alarm Condition Status Screen
6.8. Alarm Filter Clue Status Screens
6.10. 80 Full Alarm Status Screen
6.11. Input Contact Alarm Status Screen
6.12. Reason for Action Screen
6.13. PBX Port Status Screens
6.14. Auxiliary Port Status Screen
6.15. Console Port Status Screen
6.16. Modem Port Status Screen
6.17. Network Port Status Screen
6.18. Network Status Screen
7. The Data Filters
7.1. The Data Filter Configuration Menus
7.2. Defining the Data Filter Format
7.3. Defining Data Filter Clues
7.4. Logical and Relational Operators
7.4.1. Logical AND-OR Conditions
7.4.1.1. Logical AND Conditions
7.4.1.2. Logical OR Conditions
7.4.2. The Contains String Operator
7.5. Real Time Variables
7.6. Assigning the Data Filter to a Port
7.6. Assigning the Data Filter to a Port
8. The Alarm Filters
8.1. Common Types of Suspect Phone Activity
8.2. The Alarm Configuration Menu
8.2.1. Default Alarm Filter Actions
8.3. The Alarm Filter Configuration Menus
8.4. Defining the Alarm Filter Format
8.5. Defining the Alarm Filter Clues
8.5.1. Alarm Clue Definition
8.5.2. Editing and Deleting Clues
8.6. Logical and Relational Operators
8.6.1. Logical AND-OR Conditions
8.6.1.1. Logical AND Conditions
8.6.1.2. Logical OR Conditions
8.6.2. The Contains String Operator
8.7. Real Time Variables
8.8. Assigning the Alarm Filter to a Port
8.9. Match Parameter Definition Examples
9. PBX Inactivity Alarms
9.1. Schedules and Timers
9.2. Enabling the PBX Inactivity Alarm
10. The 80 Full Alarm
11. The Input Contact Alarms
11.1. The Optional IO Monitor
11.2. Configuring the Input Contact Alarm
12. Alarm Actions
12.1. Alarm Actions for Alarm Filter Clues
12.2. Alarm Action Summary
12.2.1. None
12.2.2. Callout
12.2.3. Alphanumeric Page
12.2.4. Numeric Page
12.2.5. SNMP Trap
12.2.6. Output Contact
12.2.7. Console
12.3. The Auto Execute Function
13. Scheduled Actions
14. Saving NetLink Parameters
14.1. Saving Parameters to Flash Memory
14.2. Saving and Restoring Parameters from an ASCII File
14.2.1. Saving Parameters to an ASCII File
14.2.2. Saving Parameters to an ASCII File
14.3. Configuring NetLink with Saved Parameters
15. Buffer Functions
15.1. Memory Partitions and Shared Data
15.1.1. Partitions and Files
15.1.2. Setting the Partition
15.1.3. Releasing the Partition
15.2. Menu Driven Data Release
15.2.1. The Buffer Functions Menu
15.2.2. Read Session Parameters
15.3. Command Driven Data Release
15.3.1. Command B00
15.3.2. The B01 Command Line
15.3.3. Command B01 Examples
15.3.4. Other Commands Used During Data Release
15.4. Retrieving Data Using FTP Push
15.4.2. FTP Push Start Time
15.5. The FTP Server Feature
15.5.1. Configuring the FTP Server Feature
15.5.2. Retrieving Data Using FTP Server
15.5.3. File Names for the FTP Server Function
15.5.5. Response Messages Generated by the FTP Server Function
15.6. The Auto Delete Function
15.7. Zmodem Data Release Mode
16. Other Menu Functions
16.1. System Functions
16.1.1. Security Level
16.1.2. Pass-Through Mode
16.1.3. Monitor Mode
16.1.4. Clear Alarm Condition
16.1.5. Clear Alarm Counters
16.1.6. Download Parameters
16.1.7. Audit Trail
16.1.8. Upload Firmware
16.2. System Diagnostics
16.2.1. Load and Test Memory
16.2.2. Send Test Message
16.2.3. Test Pager
16.2.4. Send Test SNMP Trap
16.3. Default Parameters
17.3. Real Time Mode
17.4. Selective Read
17.5. Multiple Telnet Connections
17.5.1. Conflicts with Other Command Ports
18. Command Reference Guide
18.1. Command Mode Access
18.2. Command Syntax
18.3. Command Help
18.4. Command Summary
A. Specifications
B.2. Console Port
B.2.1. NetLink Console Port
B.2.2. NetLink Console Port
C. Cable Installation
D. Supervisor Functions and User Functions
D.1. Security Mode at Start Up
D.2. Dialback Security
D.3. Supervisor Mode and User Mode Functions
E. Alarm Clue Definition Tips
E.1. Headers Banners and Other Non-Data
E.1.1. The Comparative Operators
E.1.1.1. Limit Comparisons
E.1.1.2. Exclude Non-Data Characteristics
E.1.2. Exact Match with PBX Call Record Format
E.2. Programming Support
F. Customer Service
G. Bxx Command Summary
Index
2.1. Front Panel Indicators
PollCat NetLink

16.1.8. Upload Firmware

 

This function is used to upload NetLink firmware updates. Updates can be uploaded to the NetLink via modem or the Console Port. To upload firmware, proceed as follows:

1. Obtain the update file. Firmware modifications can either be mailed to the customer, or downloaded from WTI via modem. Place the disk or diskette in your drive and/or copy the file to your hard drive.

2. This upload procedure will erase all parameters from flash memory. If your NetLink unit has the base memory option (512K, no SIMMs), the upload procedure will also erase all stored data. It is recommended to retrieve stored data and download parameters before beginning this procedure.

a) Access command mode. Poll the unit to retrieve all stored data as described in Section 15.

b) Use the Download Parameters function (see Section 14.2) to save all user-defined parameters.

3. Press [Esc] to return to the Main Menu. Select item 3 "System Functions". When the System Functions menu appears, type 8 and press [Enter] to activate the Upload Firmware function.

4. NetLink will display a screen which asks for confirmation before continuing with the upgrade. To proceed, type 1 and press [Enter]. NetLink will clear its internal memory. While erasing data, NetLink will require approximately 20 seconds for each SIMM installed. Do not enter additional commands during this time.

5. After flash memory is cleared, NetLink will display a screen that reads "Upload Program Upgrade, <ESC> to quit".

6. Use your communication program’s upload function to transfer the upgrade firmware to the NetLink unit via modem or the Console Port. Select ASCII file format, and then specify the filename and directory location for the firmware upgrade file.

Note: The Upload function will time-out after one minute of inactivity. If the function times out, type 1 and press [Enter] to continue, or press [Esc] to abort.

7. If the upload is successful, NetLink will prompt the user to continue the upgrade or abort.

 

a) Upgrade: To continue with the upgrade, type 1 and press [Enter]. NetLink will erase the previous firmware, move new firmware from data flash to program flash memory, calculate and store the new checksum, and reboot. Do not attempt to reconnect to the NetLink until the RDY indicator blinks to indicate the process is complete.

b) Abort: To abort the procedure, type 2 and press [Enter].At this point, stored data and parameters have already been erased; the abort command merely tells NetLink not to install new firmware.

 

1                     Incomplete Upload: If the upload is interrupted, times-out, or if the file is corrupted during transfer, NetLink will display a screen which asks for user confirmation before proceeding. To proceed, type 1 and press [Enter], then return to Step 6 above.

2                     Emergency Recovery: In the rare event that NetLink’s operating system becomes corrupted during installation, front panel indicators will blink five times and the unit will automatically switch to Emergency Recovery Mode. Please contact WTI Customer Service for further instructions as described in Appendix F.

 

When firmware upgrades are available, WTI will provide the necessary files via modem or mailed diskette. At that time, an updated User’s Guide or addendum will also be available.