Home WTI User's Guides
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1. Introduction
2. Unit Description
2.1. Front Panel Indicators
2.2. Back Panel
3. Hardware Installation
3.1.1. AC Powered Units
3.1.2. DC Powered Units
3.2. Set-Up Switches
3.2.1. Default Baud Rate for Console Port
3.2.2. Default Baud Rate for PBX Port A PBX Port B and AUX Port
3.2.3. Dialback Security Mode
3.2.4. Console Port Password
3.2.5. Power Up Default
3.3. Reset to Defaults
3.4.1. PBX Inputs A and B and AUX Port
3.4.2. Modem Port
3.4.3. Console Port
3.4.4. Network Port
4. Configuration
4.1. Access to the Command Mode
4.2. Menu System Conventions
4.2.1. Script Access to Menu Functions
4.3. Set System Parameters
4.4. Port Configuration
4.4.1. PBX Port A and PBX Port B
4.4.2. Auxiliary Port Configuration
4.4.3. Console Port Configuration
4.4.4. Modem Port Configuration
4.4.4.1. Dialback Security
4.4.5. Network Port Configuration
5. Menu System Description
5.1. Software Tree
6. Status Screens
6.1. Buffer Status Screen
6.2. File List Screen
6.3. System Status Screen
6.4. Scheduled Action Status Screens
6.5. Dialback Security Status Screen
6.6. Data Filters Alarms Status Screen
6.7. Alarm Condition Status Screen
6.8. Alarm Filter Clue Status Screens
6.10. 80 Full Alarm Status Screen
6.11. Input Contact Alarm Status Screen
6.12. Reason for Action Screen
6.13. PBX Port Status Screens
6.14. Auxiliary Port Status Screen
6.15. Console Port Status Screen
6.16. Modem Port Status Screen
6.17. Network Port Status Screen
6.18. Network Status Screen
7. The Data Filters
7.1. The Data Filter Configuration Menus
7.2. Defining the Data Filter Format
7.3. Defining Data Filter Clues
7.4. Logical and Relational Operators
7.4.1. Logical AND-OR Conditions
7.4.1.1. Logical AND Conditions
7.4.1.2. Logical OR Conditions
7.4.2. The Contains String Operator
7.5. Real Time Variables
7.6. Assigning the Data Filter to a Port
7.6. Assigning the Data Filter to a Port
8. The Alarm Filters
8.1. Common Types of Suspect Phone Activity
8.2. The Alarm Configuration Menu
8.2.1. Default Alarm Filter Actions
8.3. The Alarm Filter Configuration Menus
8.4. Defining the Alarm Filter Format
8.5. Defining the Alarm Filter Clues
8.5.1. Alarm Clue Definition
8.5.2. Editing and Deleting Clues
8.6. Logical and Relational Operators
8.6.1. Logical AND-OR Conditions
8.6.1.1. Logical AND Conditions
8.6.1.2. Logical OR Conditions
8.6.2. The Contains String Operator
8.7. Real Time Variables
8.8. Assigning the Alarm Filter to a Port
8.9. Match Parameter Definition Examples
9. PBX Inactivity Alarms
9.1. Schedules and Timers
9.2. Enabling the PBX Inactivity Alarm
10. The 80 Full Alarm
11. The Input Contact Alarms
11.1. The Optional IO Monitor
11.2. Configuring the Input Contact Alarm
12. Alarm Actions
12.1. Alarm Actions for Alarm Filter Clues
12.2. Alarm Action Summary
12.2.1. None
12.2.2. Callout
12.2.3. Alphanumeric Page
12.2.4. Numeric Page
12.2.5. SNMP Trap
12.2.6. Output Contact
12.2.7. Console
12.3. The Auto Execute Function
13. Scheduled Actions
14. Saving NetLink Parameters
14.1. Saving Parameters to Flash Memory
14.2. Saving and Restoring Parameters from an ASCII File
14.2.1. Saving Parameters to an ASCII File
14.2.2. Saving Parameters to an ASCII File
14.3. Configuring NetLink with Saved Parameters
15. Buffer Functions
15.1. Memory Partitions and Shared Data
15.1.1. Partitions and Files
15.1.2. Setting the Partition
15.1.3. Releasing the Partition
15.2. Menu Driven Data Release
15.2.1. The Buffer Functions Menu
15.2.2. Read Session Parameters
15.3. Command Driven Data Release
15.3.1. Command B00
15.3.2. The B01 Command Line
15.3.3. Command B01 Examples
15.3.4. Other Commands Used During Data Release
15.4. Retrieving Data Using FTP Push
15.4.2. FTP Push Start Time
15.5. The FTP Server Feature
15.5.1. Configuring the FTP Server Feature
15.5.2. Retrieving Data Using FTP Server
15.5.3. File Names for the FTP Server Function
15.5.5. Response Messages Generated by the FTP Server Function
15.6. The Auto Delete Function
15.7. Zmodem Data Release Mode
16. Other Menu Functions
16.1. System Functions
16.1.1. Security Level
16.1.2. Pass-Through Mode
16.1.3. Monitor Mode
16.1.4. Clear Alarm Condition
16.1.5. Clear Alarm Counters
16.1.6. Download Parameters
16.1.7. Audit Trail
16.1.8. Upload Firmware
16.2. System Diagnostics
16.2.1. Load and Test Memory
16.2.2. Send Test Message
16.2.3. Test Pager
16.2.4. Send Test SNMP Trap
16.3. Default Parameters
17.3. Real Time Mode
17.4. Selective Read
17.5. Multiple Telnet Connections
17.5.1. Conflicts with Other Command Ports
18. Command Reference Guide
18.1. Command Mode Access
18.2. Command Syntax
18.3. Command Help
18.4. Command Summary
A. Specifications
B.2. Console Port
B.2.1. NetLink Console Port
B.2.2. NetLink Console Port
C. Cable Installation
D. Supervisor Functions and User Functions
D.1. Security Mode at Start Up
D.2. Dialback Security
D.3. Supervisor Mode and User Mode Functions
E. Alarm Clue Definition Tips
E.1. Headers Banners and Other Non-Data
E.1.1. The Comparative Operators
E.1.1.1. Limit Comparisons
E.1.1.2. Exclude Non-Data Characteristics
E.1.2. Exact Match with PBX Call Record Format
E.2. Programming Support
F. Customer Service
G. Bxx Command Summary
Index
2.1. Front Panel Indicators
PollCat NetLink

6.8. Alarm Filter Clue Status Screens

 

As shown in Figure 6.9, these screens list the status of clues defined for Alarm Filters 1 and 2. For more information on Alarm Filters and clues, please refer to Section 8. The Alarm Filter Clue Status Screen includes the following items:

•                      Clue Name: The names of the clues defined for this Alarm Filter. Each clue describes a specific type of PBX event (e.g., off-hours long distance calls).

•                      Threshold Count: The number of times this event must occur in order to generate an alarm.

•                      Match Count: The number of times this event has occurred since the last counter reset.

•                      Alarm Status: If the clue has generated an alarm, but the alarm action has not been executed yet, this column will read "Pending".

 

PollCat NetLink Version 3.27 10/17/2003 Fri 10:45 34% Full ALARM FILTER 1 CLUE STATUS:

Clue Name Threshold Count Match Count Alarm Status

Press <Enter> to return to menu ...

Figure 6.9: Alarm Filter Clue Status Screen (Filter 1 Shown)

PollCat NetLink Version 3.27 10/17/2003 Fri 02:48 34% Full PBX INACTIVITY ALARM 1:

SCHEDULE ALARM ACTION PARAMETERS Weekday Alarm: Off Alarm: None Weekday Schedule 1: 00:00-00:00 Phone #: (undefined) Weekday Timer 1: 00:00 (Cont.) Weekday Schedule 2: 00:00-00:00 Pager ID 1: (undefined) Weekday Timer 2: 00:00 Pager ID 2: (undefined) Weekend Alarm: Off Pager ID 3: (undefined) Weekend Schedule 1: 00:00-00:00 SNMP Mgmt: Manager #1 Weekend Timer 1: 00:00 Output Contacts Weekend Schedule 2: 00:00-00:00 1/2/3/4: -/-/-/­Weekend Timer 2: 00:00 Message: (undefined)

(Cont.): EXCLUSIONS (MM/DD) (Cont.): --/----/----/----/--Auto Execute: Off --/----/----/----/--Execute Cmds: (undefined) --/----/----/----/--(Cont.): --/----/----/----/--(Cont.) --/----/----/----/--(Cont.)

Press <ENTER> to return to menu ...

Figure 6.10: PBX Inactivity Alarm Status Screen (Alarm 1 Shown)

6.9. PBX Inactivity Alarm Status Screens

As shown in Figure 6.10, these screens list parameters for the PBX Inactivity Alarms. NetLink includes two separate PBX Inactivity Alarms. Each alarm has its own status screen, which lists the following:

•                      Schedule: On/Off Status, Schedules, and Timers for the Weekday and Weekend Alarms.

•                      Exclusions: Dates (such as holidays) when alarms will be disabled.

•                      • Alarm Action Parameters: The action that will be performed when this alarm is triggered.

•          Action: Selected alarm action; None, Callout, Alphanumeric Page, Numeric Page, SNMP Trap, Output Contact, or Console action.

•          Phone Number: The number dialed when the PBX Inactivity Alarm generates a callout or page action.

•          Pager ID Numbers: The pager ID numbers used when this alarm generates an alphanumeric page.

•          SNMP Manager: The SNMP Manager(s) that will receive SNMP Traps generated by this alarm.

•          Output Contacts: A "C" indicates the contact will be closed, an "O" indicates the contact will be opened, and a dash (-) indicates that the status of the contact will not be changed (for more information, please refer to Section 11.)

•          Message: Message sent when this PBX Inactivity Alarm generates a callout, alphanumeric page, SNMP Trap, or console action.

•          Auto Execute: If enabled, NetLink will execute a user-defined command string when a callout or console action is generated.

•          Execute Commands: The command string performed when Auto Execute is enabled, and a callout or console action is generated.

 

PollCat NetLink Version 3.27 10/17/2003 Fri 10:57 34% Full 80% FULL ALARM:

80% Full Alarm: Off Action: None Phone #: (undefined) Pager ID 1: (undefined) Pager ID 2: (undefined) Pager ID 3: (undefined) SNMP Mgmt: Manager #1 Output Contacts 1/2/3/4: -/-/-/­Message: (undefined) Auto Execute: Off Execute Cmds: (undefined) (Cont.):

Press <ENTER> to return to menu ...

Figure 6.11: 80% Full Alarm Status Screen

pt; 17�  H>� @" 8pt'>

34% Full

ALARM

CONDITION:

 

 

 

 

 

 

ALARM

 

PENDING

 

 

 

 

 

Alarm

Filter

1:

Yes

 

 

 

 

 

Alarm

Filter

2:

No

 

 

 

 

 

PBX

Inact

Alarm

1:

No

 

 

 

 

 

PBX

Inact

Alarm

2:

No

 

 

 

 

 

80% Full

Alarm:

No

 

 

 

 

 

Input

Contact

Alrm:

No

 

 

 

 

 

 

Press <ENTER> to return to menu ...