Home WTI User's Guides
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Warnings and Cautions
1. Introduction
2. Unit Description
2.1. Front Panel Indicators
2.2. Back Panel
3. Quick Start Guide
3.2. Hardware Installation
3.2.1. Apply Power to the NetLink II
3.2.2. Connect your PC to the NetLink II
3.3. Communicating with the NetLink II
3.3.1. Access via Console Port or Modem
3.3.2. Access via Network
3.4. Connect your PBX to the NetLink II
4. Hardware Installation
4.1. Connect the NetLink II to your Power Supply
4.2. Set-Up Switches
4.2.1. Console Port Password
4.2.2. Power Up Console Defaults
4.2.3 Modem Speaker
4.3. Reset to Defaults
4.4. Connecting Cables and Phone Line
4.4.1. PBX Input Port
4.4.2. Modem Port
4.4.3. Console Port
4.4.4. Network Port
5. Configuration
5.1. Command Mode Access
5.2. Menu System Conventions
5.3. Set System Parameters
5.3.1. The User Directory
5.3.1.1. Administrator Access
5.3.1.2. Adding New User Accounts
5.3.1.3. Editing and Deleting User Accounts
5.3.1.4. Viewing the User Directory
5.3.2 Real-Time Clock Settings
5.4. Port Configuration
5.4.1. PBX Serial Input Port
5.4.1.1. Field Suppression; The Lucent Switch Feature
5.4.2. PBX IP Port Configuration
5.4.3. Console Port Configuration
5.4.4. Modem Port Configuration
5.4.4.1. Dialback Security
5.4.5. Network Port Configuration
5.4.5.1. The IP Security Feature
5.4.5.2. The Email Text Messaging Parameters Menu
5.4.5.3. PPP Dialout Configuration
5.4.6. Push File Configuration
5.4.7. Server Configuration
6. Menu System Description
6.1. Software Tree
7. Status Screens
7.1. Buffer Status Screen
7.2. File List Screen
7.4. The User Directory
7.5 PBX Port Status Screen
7.6. The PBX IP Port Status Screen
7.7. The Console Port Status Screen
7.8. The Modem Port Status Screen
7.9. The Network Port Status Screen
7.10. Scheduled Action Status Screens
7.11. PBX Inactivity Alarm Status Screens
7.12. 80 Full Alarm Status Screen
7.13. Data Filters Alarms Status Screen
7.15. Reason for Action Screen
7.16. Alarm Filter Clue Status Screens
8. The Data Filters
8.1. The Data Filter Configuration Menus
8.2. Defining the Data Filter Format
8.3. Defining Data Filter Clues
8.4. Logical and Relational Operators 8.4. Logical and Relational Operators
8.4.1. Logical AND-OR Conditions
8.4.1.1. Logical AND Conditions
8.4.1.2. Logical OR Conditions
8.4.2. The Contains String Operator
8.5. Real Time Variables
8.6. Assigning the Data Filter to a Port
8.7. Data Filter Definition Examples
9. The Alarm Filters
9.1. Common Types of Suspect Phone Activity
9.2. The Alarm Configuration Menu
9.2.1. Default Alarm Filter Actions
9.3. The Alarm Filter Configuration Menus
9.4. Defining the Alarm Filter Format
9.5. Defining Alarm Filter Clues
9.5.1. Alarm Clue Definition
9.5.2. Editing and Deleting Clues
9.6. Logical and Relational Operators
9.6.1. Logical AND-OR Conditions
9.6.1.1. Logical AND Conditions
9.6.1.2. Logical OR Conditions
9.6.2. The Contains String Operator
9.7. Real Time Variables
9.8. Assigning the Alarm Filter to a Port
9.9. Match Parameter Definition Examples
10. PBX Inactivity Alarms
10.1. Schedules and Timers
10.2. Enabling the PBX Inactivity Alarm
11. The 80 Full Alarm
12. Alarm Actions
12.1. Alarm Actions for Alarm Filter Clues
12.2. Alarm Action Summary
12.2.1. None
12.2.2. Callout
12.2.3. Alphanumeric Page
12.2.4. Numeric Page
12.2.6. Email Text Message
12.2.7. Console
12.3. The Auto Execute Function
13. Scheduled Actions
14. Saving NetLink II Parameters
14.1. Saving Parameters to Flash Memory
14.2. Saving and Restoring Parameters from an ASCII File
14.2.1. Saving Parameters to an ASCII File
14.2.2. Saving Parameters to an ASCII File
14.3. Configuring NetLink II with Saved Parameters
15. Buffer Functions
15.1. Memory Partitions and Shared Data
15.1.1. Partitions and Files
15.1.2. Setting the Partition
15.1.3. Releasing the Partition
15.2. Menu Driven Data Release
15.2.1. The Buffer Functions Menu
15.2.2. Read Session Parameters
15.3. Command Driven Data Release
15.3.1. Command B00
15.3.2. The B01 Command Line
15.3.3. Command B01 Examples
15.3.4. Other Commands Used During Data Release
15.4. Retrieving Data Using the Push Function
15.4.1. File Names Created by the Push Function
15.4.2. Push Start Time
15.5. Retrieving Data Using the Server Function
15.5.1. File Names Created by the Server Feature
15.6. The Auto Delete Function
15.7. Zmodem Data Release Mode
16. Other Menu Functions
16.1. System Functions
16.1.1. Pass-Through Mode
16.1.2. Monitor Mode
16.1.3. Clear Alarm Condition
16.1.4. Clear Alarm Counters
16.1.5. Download Parameters
16.1.6. Audit Trail
16.1.7. Upload Firmware
16.1.8. Download SSH Server Keys
16.2. System Diagnostics
16.2.1. Load and Test Memory
16.2.2. Send Test Message
16.2.3. Test Pager
16.2.4. Send Test SNMP
16.2.5 Send Test SYSLOG Message
16.3. Reboot System
17. Command Reference Guide
17.1. Command Mode Access
17.2. Command Help
17.3. Command Syntax
17.4. Command Summary
A. Specifications
B. Description of System Interfaces
B.1. Serial PBX Input Port
B.2. Console Port
C. Administrator Functions and User Functions
C.1. Security Mode at Start Up
C.2. Dialback Security
C.3. Administrator Mode and User Mode Functions
D. Alarm Clue Definition Tips
D.1. Headers Banners and Other Non-Data
D.1.1. The Comparative Operators
D.1.1.1. Limit Comparisons
D.1.1.2. Exclude Non-Data Characteristics
D.1.2. Exact Match with PBX Call Record Format
D.2. Programming Support
E. SSH Application Notes
E.1. Windows XP - Assign a User Name
E.2. Create the User Name in the WINSSHD Application
E.3. Generate Netlink client keys
E.4. Import the Client Keys Into the WINSSHD Application
E. Customer Service
Index
PollCat NetLink II B

9.5.1. Alarm Clue Definition

 

To define Alarm Clues, access the Alarm Clue Definition Menu (Figure 9.5) as follows:

1                     From the NetLink II Main Menu, type 25and press [Enter] to display the Alarm Configuration Menu (Figure 9.1).

2                     When the Alarm Configuration Menu appears, type 1(to configure Alarm Filter 1) or 2(Alarm Filter 2), and then press [Enter]. The Alarm Filter Configuration Menu (Figure 9.2) will be displayed.

3                     From the Alarm Filter Configuration Menu, type 3and press [Enter]. The Alarm Clue Definition Menu (Figure 9.5) will appear.

4                     From the Alarm Filter Configuration menu, type 3and press [Enter]. The Alarm Clue Definition menu will be displayed as shown in Figure 9.5.

 

The Alarm Clue Definition Menu includes the following:

Clue Parameters:

1. Clue Name: This name is used to reference a specific clue when reviewing, altering, or deleting clues. When data is released, records can also be sorted according to the Clue Name matched. Names can be up to 16 characters long, and cannot include <Esc>, <Null>, or quotation marks.

 

1                     Business Hours Threshold: The number of times that this type of call must occur during defined business hours in order to trigger an alarm. This value can be any positive whole number from zero to 999,999,999. Note that business hours are defined via the Alarm Filter Configuration menu, as described in Section 9.3. (Default = 0.)

2                     Business Hours Duration: Determines how often the alarm counter will be reset during defined business hours.  For example, if the Business Hours Duration is set at two hours, then the counter for this Alarm Clue will be reset once every two hours during defined business hours. (Default = 00:00.)

3                     Non Business Hours Threshold: Determines the number of times that this type of call must occur during non-business hours in order to trigger an alarm. Non-business hours are defined as any portion of the day that is not covered by the business hours specified for the Alarm Counter Schedule, as described in Section 9.3. (Default = 0.)

4                     Non Business Hours Duration: Determines how often the alarm counter will be reset during non-business hours. For example, if the Non Business Hours Duration is set at three hours, then the counter for this Alarm Clue will be reset once every three hours during non-business hours. (Default = 00:00.)

 

Notes:

•                      When either of the Duration parameters are redefined, the corresponding alarm counter will be reset to zero.

•                      If the Alarm Review Schedule (Business Hours) is cleared, then the Non-Business Hours Threshold and Duration will be applied at all times, and the Business Hours Threshold and Duration will not be used.

 

3. Match Parameters: Defines criteria that determine if each record will be flagged as an alarm.  Match Parameters consist of a variable from Alarm Filter Format, a logical operator (see Section 9.6,) and the value that will be matched (e.g., the number dialed).

Example:  If the Alarm Filter Format assigns the variable "A" to the "Number Dialed" field, then A=5551212 tells NetLink II to check this field for the number 555-1212.

Note: Match Parameters may reference several variables, may include several operators, and may also include "AND/OR" conditions. Please refer to the examples in Section 9.9.

Action Parameters (Items 21 - 31): These items determine how NetLink II will react when the counter for this clue exceeds the threshold value. If default Alarm Filter Action parameters have been defined (Section 9.2.1) each prompt will be configured according to the default. Action Parameters for each Clue can be individually defined, and parameters specified by defaults can also be edited.  This allows you to assign different Pager Numbers and etc. to each clue.  For more information, please refer to Section 12.